“By adding integration for System Center Service Manager, Enterprise Alert 2011 builds on the existing interoperability with System Center Operations Manager and provides improved operational efficiencies to customers looking for advanced notification features and remote incident management.”
Christian von Burkleo, Director Business Strategy, Management and Security Division at Microsoft Corp
Intelligent notifications and remote incident management for SCSM
message master® Enterprise Alert complements Microsoft System Center Service Manager with intelligent notifications and remote incident management capabilities via various channels including smartphone apps. Smartphone Apps provide convenient trouble ticket management “on-the-go” and an instant insight into what is going on in your enterprise IT.