Reliable Alert Notifications for HPE Software.

24/7 IT Alerting & Anywhere Response

Automated mobile alerting for 24/7 IT operations with HPE BSM & ITSM

Are you looking at moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? Are your on-call people receiving too many alerts at night? Do you need a “who’s on call” dashboard?

Derdack’s EnterpriseAlert is a HPE certified application adding reliable and mobile alerting to the entire HPE Software stack including HPE NNM(i), OM(i), Opsbridge, SM and OO. Derdack even goes beyond alerting by adding anywhere cross-team collaboration and app-enabled remedial of incidents to your HPE ITSM and BSM – all out-of-the-box.

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Enterprise Alert is a software package you need to install along with your HPE Software product installation. It connects to HPE BSM or ITSM components via 2-way plug-ins (code-less integration). A free trial version of the software is available. The accompanying mobile apps are available in the appstores at no charge.

Features for HPE NNMi, OM/OMi, OO, SM

2-way integration

The industry’s only certified codeless, 2-way integration with HPE NNM(i), OM(i), Opsbridge, SM, BSM and OO, enabling alert/incident status updates from a mobile device or via text reply. Active Directory-based user management. And more.

24/7 IT Operations Duty with Derdack

Integrating HPE OM/OMi, OO and more

A HPE certified application

HP Certification Integration

Enterprise Alert has passed HP certification testing for HP Network Node Manager(i), HP Service Manager, HP Operations Manager(i) and HP Operations Orchestration.

HPE_Partner

Derdack has been an HP Business Partner since 2006 and markets Enterprise Alert as the leading alarms, notifications & incident management software of choice for HPE’s Software product line. In 2010, Derdack was awarded the status of Silver Business Partner and in 2013, Derdack became Gold Business Partner. Derdack is Gold level member of the Enterprise Management Alliance Program (EMAP).

Using a different BSM or ITSM system?