“Enterprise Alert® allows us to add significant value to our data center offering, which is crucial in attracting new business whilst increasing satisfaction and loyalty for existing customers.”
Eduardo Sandoval, Managing Director, Sonda
Sonda
Reliable Alerts to IT Engineers and Integration with HP Openview
Business needs
- Meet SLA commitments
- Eliminate reliance on email notification
- Enhance notification workflow functionality for HP Openview
Business benefits
- Improve customer service
- Enhance service offering
- Maintain high levels of service availability