{"id":5472,"date":"2016-08-29T21:19:35","date_gmt":"2016-08-29T19:19:35","guid":{"rendered":"https:\/\/www.derdack.com\/de\/?p=5472"},"modified":"2019-05-17T15:55:28","modified_gmt":"2019-05-17T13:55:28","slug":"anpassen-voice-menu-enterprise-alert","status":"publish","type":"post","link":"https:\/\/www.derdack.com\/de\/anpassen-voice-menu-enterprise-alert\/","title":{"rendered":"Anpassen des Voice-Men\u00fcs von Enterprise Alert"},"content":{"rendered":"

Wenn ein Nutzer\u00a0Enterprise Alert anruft, bietet das Standard-Voice-Men\u00fc folgende Optionen:<\/p>\n

„Hallo, hier ist Enterprise Alert. Um einen Alarm zu schlie\u00dfen, dr\u00fccken Sie die 1 . Um einen Alarm-Code einzugeben, dr\u00fccken Sie die 2 . Um eine Alarm-Nachricht zu hinterlassen, dr\u00fccken Sie die 3.“<\/p>\n

M\u00f6glicherweise ben\u00f6tigen Sie in Ihrem Szenario nicht alle Optionen. Die k\u00f6nnen das Men\u00fc einfach in der Datei „DefaultInboundVoiceCall_de-DE.xml“ anpassen. Diese Datei findet sich im Verzeichnis „C:\\Program Files (x86)\\Enterprise Alert\\voiceXML“.<\/p>\n

In der XML Datei ist folgendes\u00a0VoiceXML Men\u00fc enthalten:<\/p>\n

<menu id=\"mainMenu\" dtmf=\"true\">\r\n<prompt>\r\nHallo, hier ist Enterprise Alert. Um einen Alarm zu schliessen, dr\u00fccken Sie die 1 . Um einen Alarm-Code einzugeben, dr\u00fccken Sie die 2 . Um eine Alarm-Nachricht zu hinterlassen, dr\u00fccken Sie die 3 .\r\n<\/prompt>\r\n<choice dtmf=\"1\" next=\"#formGetTicketID\" \/>\r\n<choice dtmf=\"2\" next=\"#formGenEventMsg\" \/>\r\n<choice dtmf=\"3\" next=\"#formRecordVoiceMsg\" \/>\r\n<noinput>\r\n<reprompt \/>\r\n<\/noinput>\r\n<nomatch>\r\n<reprompt \/>\r\n<\/nomatch>\r\n<\/menu><\/pre>\n
Wenn Sie nun zum Beispiel die dritte Option zum Hinterlassen einer Alarmierungs-Nachricht nicht ben\u00f6tigen sollten, k\u00f6nnen Sie das VoiceXML Men\u00fc, wie folgt anpassen (Text und DTMF Choice).<\/p>\n
<menu id=\"mainMenu\" dtmf=\"true\">\r\n<prompt>\r\nHallo, hier ist Enterprise Alert. Um einen Alarm zu schliessen, dr\u00fccken Sie die 1 . Um einen Alarm-Code einzugeben, dr\u00fccken Sie die 2 .\r\n<\/prompt>\r\n<choice dtmf=\"1\" next=\"#formGetTicketID\" \/>\r\n<choice dtmf=\"2\" next=\"#formGenEventMsg\" \/>\r\n<noinput>\r\n<reprompt \/>\r\n<\/noinput>\r\n<nomatch>\r\n<reprompt \/>\r\n<\/nomatch>\r\n<\/menu><\/pre>\n
Um die \u00c4nderungen zu \u00fcbernehmen, starten Sie bitte die Enterprise Alert VoIP und Skype for Business Dienste neu. Bitte haben Sie auch, wie immer, ein Backup verf\u00fcgbar.<\/p>\n
<\/div>","protected":false},"excerpt":{"rendered":"
Wenn ein Nutzer\u00a0Enterprise Alert anruft, bietet das Standard-Voice-Men\u00fc folgende Optionen: „Hallo, hier ist Enterprise Alert. Um einen Alarm zu schlie\u00dfen, dr\u00fccken Sie die 1 . Um einen Alarm-Code einzugeben, dr\u00fccken Sie die 2 . Um eine Alarm-Nachricht zu hinterlassen, dr\u00fccken Sie die 3.“ M\u00f6glicherweise ben\u00f6tigen Sie in Ihrem Szenario nicht alle Optionen. Die k\u00f6nnen das<\/p>\n
Continue Reading<\/i><\/a><\/p>\n","protected":false},"author":11,"featured_media":3143,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[483,151,508,155,253],"yoast_head":"\nAnpassen des Voice-Men\u00fcs von Enterprise Alert<\/title>\n<meta name=\"description\" content=\"Wenn ein Nutzer Enterprise Alert anruft, bietet das Men\u00fc verschiedene Optionen, zum Beispiel zum Erzeugen eines Alarms. 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