Derdack Certified Professionals

Meet the best

Our Derdack Certified Professionals (DCPs) are the backbone of our partner companies when it comes to Enterprise Alert. We highly value them as our trained and certified technical experts and Enterprise Alert® ambassadors. They share their knowledge and their passion with our customers all over the world and ensure that all requirements and demands are always met. Our DCPs are entitled to offer professional services such as installation, configuration, trainings, 1st level support and technical consulting.

Being a Derdack Certified Professional demonstrates the special expertise in Enterprise Alert.

We highly appreciate the work of our DCPs and would like to take this opportunity to briefly introduce them to you:

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Germany

Oliver Clösges

Company: IT unlimited AG

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Position: Managing Consultant

First year certified for Derdack Enterprise Alert: 2016

Technical expertise: Derdack, HP Software (APM, OMi, OMW, OMU, BPM, SiteScope, VuGen), ServiceTracer

Spoken languages: German, English

15 years experience around systemmanagement as administrator, team leader, internal project manager. 7 years as a consultant for ITC GmbH. Since July 2018 Managing Consultant for IT unlimited AG.

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Austria

Roland Pocek

Company: NTT Data

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Position: Senior Technical Consultant

First year certified for Derdack Enterprise Alert: 2016

Technical expertise: BMC, Microsoft, Derdack, ITIL, …

Technical Interest: Neue Technologien

Spoken languages: German, English

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Switzerland

Patrick Fontana

Company: Smart IT Services

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Position: Consultant, Project Leader

First year certified for Derdack Enterprise Alert: 2015

Number of Derdack certifications: 2

Technical expertise: Microsoft Private Cloud / Hybrid-Clouds, VMware VCP, ITIL, System Center Solutions, HP Openview Solutions, WhatsUp Gold Monitoring

Spoken languages: English, German, French

Patrick has been working as Systems Engineer and Consultant in the area of Microsoft, Systems Management, System Center, Project Management, Architecture and Concept of Cloud / Dynamic Datacenter Solutions for more than 10 years.

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Germany

Nils Baresel

Company: IT unlimited AG

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Position: Senior Consultant, Service Manager

First year certified for Derdack Enterprise Alert: 2011

Number of Derdack certifications: 4

Technical expertise: HP Software (HP BSM, HP OM, HP ANM, HP Security Solutions), IT Security, ITSM, ITIL, Project Management, Windows, Unix, Linux

Spoken languages: English, German

Nils holds a degree in computer science. He has been working as IT consultant and trainer since 2001 with more than 10 years experience in HP Management Software products.

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Slovenia

Rok Ponikvar

Company: S&T

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Position: System Engineer

First year certified for Derdack Enterprise Alert: 2014

Number of Derdack certifications: 1

Technical expertise: HP and Microsoft Products and Integrations

Spoken languages: Slovenian, English

I joined S&T in 2010, where I soon started working on my biggest project of implementation of HP Service Manager. For hard work S&T awarded me with the S&T Extra Mile Award. During the implementation, we have done different integration with Microsoft SCOM and Orchestrator. I have also helped with different maintenances, where I got in contact with other HP products. So this is how my knowledge started spreading and regarding Enterprise Alert I am also specialized on integrating the software into an HP software product.

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Austria

Patrick Jutz

Company: NTT Data

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Position: Managing Technical Consultant

First year certified for Derdack Enterprise Alert: 2019

Number of Derdack certifications: 1

Technical expertise: BMC Service Managment, TrueSight, Derdack, ITIL, Integrationen

 

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Germany

Marc A. Handel

Company: IT unlimited AG

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Position: Consultant

First year certified for Derdack Enterprise Alert: 2015/16

Number of Derdack certifications: 2

Spoken languages:  German, English, Spanish

Marc has been in the IT Industry since 1999 and started for HP in SAP 24/7 Support, later HPUX projects worldwide. Sabbatical
from 2006-2008 in South America, afterwards Freelancer for Daimler. Since July 2015 Marc has been working with IT Unlimited
AG with a focus on OM/OMi and ArcSight.

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Germany

Thomas Peter

Company: VAS Value Added Services 

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Position: System Senior Consultant

First year certified for Derdack Enterprise Alert: 2012

Number of Derdack certifications: 4

Technical expertise: Windows, SQL, System Center Service Manager/Operations Manager/Orchestrator

Spoken languages: English, German

Thomas has worked in the IT for 28 years now. Starting with COBOL program developing on an IBM Mainframe, he then moved onward towards a long journey of working as a Windows Administrator for the HiServ GmbH. There he lead the System Management and Reporting Team at Triaton GmbH and acted as an Enterprise Monitoring Implementation Lead for Hewlett Packard GmbH.

Since July 2008 Thomas has been working with VAS Value Added Service GmbH as a Senior Consultant/System Center Specialist for Microsoft System Center with a focus on Operations Manager and Service Manager.

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Belgium

Nico Deconinck

Company: M2Mcom

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Position: CEO

First year certified for Derdack Enterprise Alert: 2010

Number of Derdack certifications: 4

Technical expertise: Mobile Technologies (from GPRS to 4G)

Spoken languages: English, Dutch, French

Nico has been in mobile data communication since 1999 and installing Derdack products since 2002. He connected displays, pump stations, trucks, cranes, etc. using GPRS, 3G or 4G. Integrating Derdack into industries, governments, hospitals, hotel projects by setting up fire, technical and IT alerts.

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Saudi Arabia

Mohammad Faiz Ovais

Company: DRMTE

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Position: IT Operations Support Engineer

First year certified for Derdack Enterprise Alert: 2018

Number of Derdack certifications: 2

Technical expertise: derdack, cisco certified network associate, windows, system management

Spoken languages: English, Arabic

Mohammed has around 10 years of working experience as a network administrator and providing support to clients in remote locations.
He is a successful IT administrator with extensive analytical and software experience of investigating and diagnosing network problems and also with the knowledge of its operating systems. Additionally, he has also a good working knowledge of cisco1921, 1841, 1751 & amp; 7200 Series router and 2960 switches, aggregation devices, good working knowledge of various routing protocols and vlan’s Good working knowledge of tcp/ip, the osi model, IP addressing and subnetting.

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Germany

Joel Siefert

Company: ITC GmbH

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Position: Consultant

First year certified for Derdack Enterprise Alert: 2018

Number of Derdack certifications: 1

Technical expertise: Derdack, Intune, Azure, Windows Autopilot

Spoken languages:  German, English

Technical Interests: New Technologies

 

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Slovenia

Gregor Maljkovic

Company: S&T Slovenia d.d

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Position: Technical Consultant

First year certified for Derdack Enterprise Alert: 2016

Number of Derdack certifications: 4

Technical expertise: System Management, Service Management, Mobility, Nagios, IBM Tivoli, MS SCOM

Spoken languages: Slovene, English, Croatian, Serbian

Technical Interests:  System Management, Service Management, Mobility