It is strong alliances with industry leading vendors like Microsoft, Hewlett Packard Enterprise, IBM, ServiceNow that ensure optimal support and solutions for our customers. Derdack works in close cooperation with its strategic partners which guarantees optimal compatibility and integration of latest technology trends and developments.
Find a comprised list of our most important alliances below and go to the respective partner portals and marketplaces for more insights and information.
Microsoft Partner with Silver Competency
As a longstanding Microsoft partner, Derdack’s business is experienced working with Microsoft technologies. Numerous software installations based on Microsoft operating and database systems, training and certification of employees as well as a number of successful customer references qualify Derdack for the Silver Competency in ISV Software Solutions. Learn more
Microfocus Platinum Technology Partner
Derdack has been awarded Platinum Partnership Level by Microfocus in 2017, right after the spin-merger with Hewlett-Packard Enterprise (HPE). Micro Focus and HPE Software have joined to become one of the largest pure-play software companies in the world. Bringing together two leaders in the software industry, Micro Focus is uniquely positioned to help customers maximize existing software investments and embrace innovation in a world of hybrid IT—from mainframe to mobile to cloud. Derdack is the premier partner to complement and enhance the Microfocus ITOM portfolio with powerful mobile alert management and anywhere incident response & resolution capabilities.
Paessler Uptime Alliance Partner
PRTG and Derdack seamlessly integrate to form an efficient alliance of comprehensive monitoring and highly reliable mobile alerting: PRTG provides health and performance data from all monitored systems, while Derdack’s solutions ensure the mobile delivery of the right information to the right people, at the right time, whenever an issue or failure occurs. This includes individual notification options and profiles that take into account people’s availabilities and on-call schedules to ensure that the information is acknowledged, and remediation actions are taken.
The integration of Enterprise Alert provides ServiceNow users with automated and persistent notifications with tracking and escalations through multiple channels (voice with text-to-speech, smartphone push, text and email). Users can respond to alerts and accept ownership of incidents. On-call schedules can be created in minutes and are considered automatically for out-of-business hours. Smartphone apps enable convenient review & management of incidents in ServiceNow. Learn more
IBM Business Partner
Derdack has been an IBM Business Partner since 2006 and markets Enterprise Alert as the closed-loop notification software of choice for IBM’s Tivoli product line.
OPC Foundation Member
Since 2008 Derdack is a member of the OPC Foundation. The OPC Foundation is dedicated to ensuring interoperability in automation by creating and maintaining open specifications that standardize the communication of acquired process data, alarm and event records, historical data, and batch data to multi-vendor enterprise systems and between production devices. Learn more
BMC ISV Partner
Derdack was named a BMC ISV in 2020 and is also listed in the BMC Marketplace. Using the Enterprise Alert connectors for BMC Remedy and BMC Truesight to retrieve and update events is a quick and secure way to initiate reliable notifications and remote remediation capabilities in Enterprise Alert. The advantage of Derdack’s full 2-way connector to BMC is that all information is fed back into the respective BMC systems with full transparency and added value to your BMC environment. All the benefits of our collaboration with BMC, such as faster incident response, can be found here.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.