Mobile App for IT Alert and Incident Management

Mobile alerts and remote access to your IT management systems

Receive your alarms and notifications in real-time directly on your iPhone, Android, Windows Phone or Blackberry! Derdack’s mobile app works with various enterprise systems such as IT monitoring systems, manufacturing control systems, facility management systems, and much more.

Features & Benefits

• Receive all your critical alerts while you are not at your desk
• See at once which incidents are critical and which are not
• All important incident information at a single glance instead of receiving fragments via text
• Uses smartphone push for real-time and cost efficient notification of critical incidents
• Conveniently acknowledge alerts and incident assignments by single soft key touch
• Submit update information to your backend system, e.g. on your work progress
• Remedy problems by launching IT automation jobs from your smartphone
• View and track all alerts submitted to your team
• Raise new incidents and alarms without delay and directly on-site
• Enterprise-class data security (data transmission encryption, password and PIN protection)

Windows Phone 7 Screenshots

BlackBerry Screenshots

iPhone Screenshots

Android Screenshots

How to download

• WP7 App: If you own a Windows Phone 7 you can download the app via the Windows Marketplace app store. Please, note that you need to have an Enterprise Alert server deployed and with its secured web service interface publicly accessible.
• BlackBerry App: While the WP7 app is available through the Windows Marketplace app store, the deployable BlackBerry app is part of a feature package for Enterprise Alert.
• iPhone App: The app is available in Apple’s iTunes app store for download.
• Android App: The app is available for download in the Google Play Store.