Derdack

Targeted Alert Notifications – Anywhere Actions

Derdack
  • Use Cases
    • Overview
    • Enterprise IT Alerting
    • IT Managed Services
    • Mobile Alerting in Manufacuring
    • Critical Operations Alerting in Banking & Financial
    • Field Service Dispatching in Energy & Utilities
    • Use Cases in other Industries
  • Products
    • Overview
    • Enterprise Alert®
      • Overview
      • Alert Notifications
      • On-call Duty Scheduling
      • Collaboration
      • Anywhere Remediation
      • Incident Mgmt. App
      • Integrations
      • Technical Support
      • Online Knowledge Base
      • Derdack FAQ
    • SIGNL4® Cloud
    • References & More
  • How to Buy
    • Overview
    • Pricing and Quotes
    • Find a local Partner
    • Azure Marketplace
  • About Derdack
    • About
    • Careers
    • Partner Program
    • Strategic Partners
    • Derdack Podcast
    • Contact Derdack
  • News & Blog
  • Request Demo
    • de de
  • News & Blog

    • Home
    • News & Blog
    • Technical
    • Enterprise Alert 9.4.1 comes with fixes and the revised version of the sentinel connector app

    Enterprise Alert 9.4.1 comes with fixes and the revised version of the sentinel connector app

    • February 1, 2023
    • Technical
    Enterprise Alert 9.4.1 comes with fixes and the revised version of the sentinel connector app

    In this release, we have addressed a number of bugs that were impacting the performance and functionality of the system.

    In the Kernel, we have resolved an issue where the broadcast was not being stopped after the first user acknowledged it. Additionally, we have fixed a crash that was occurring when loading component infos and an error log that was being generated when the Kernel started in suspended mode.

    For MicroFocus OBM, we have addressed an issue where the connector was polling with a timestamp two days in the past after resuming from Stand-By.

    We have also addressed an issue with Personal Duty count being too high if Auto Rotation was overwritten and saved as shifts of the past. Additionally, we have made an improvement to the Personal Duty, Auto Rotation now also takes into account the minimum break time between shifts.

    In the RestApi, we have resolved an issue where the auto-creation of event params was saving param names with unsupported characters like / and &.

    For SMS-MMS, we have corrected an issue where the Min Index must be 0 instead of 1 for some modems.

    In the UI, we have resolved an issue where an “Ooops Error” was occurring when opening the Message Log.

    In the VoIP and Call On-Call functionality, we have addressed an issue where the user would hang in a loop if the kernel did not respond and another issue where the Connection Check was reporting an error if the connection was in stand-by. Additionally, we have fixed an issue where HA Service was not being disconnected if the kernel was stopped.

    We have also updated the version of our Microsoft Sentinel connector app which can now talk directly to the MS Sentiel REST API.

    We believe that these bug fixes and improvements will improve the overall performance and user experience of the system.

     

    Bug Fixes Summary

    All bug fixes of the Release 9.4.1:

    ▪ [Bugfix] ChannelHost: Consumes about 1,3 GB memory
    ▪ [Bugfix] MicroFocus OBM: Connector polls with a timestamp two days in the past after resuming from stand-by
    ▪ [Bugfix] VoIP: Connection Check reports error if connection is in stand-by
    ▪ [Bugfix] VoIP: HA Service not disconnected if kernel is stopped
    ▪ [Bugfix] VoIP / Call the On-Call: User hangs in loop if kernel does not respond
    ▪ [Bugfix] UI: Ooops Error on opening Message Log
    ▪ [Bugfix] UI: Ooops error on WOC if MT with scheduled team is deleted
    ▪ [Bugfix] RestApi: Auto creation of event params saves param names with unsupported characters like/and &.
    ▪ [Bugfix] Kernel: Broadcast not stopped after first user acks the alert
    ▪ [Bugfix] Kernel: Error Log “XSL invalid” if Kernel starts suspended
    ▪ [Bugfix] Kernel: Crash on loading component infos
    ▪ [Bugfix] UI: Personal Duty count to high if Auto Rotation was overwritten and saved as shifts of the past
    ▪ [Bugfix] SMS-MMS: Min Index must be 0 instead of 1 for some modems
    ▪ [Bugfix] Manual: Download link for TTS Engines not up-to-date

    Share

    Related Posts

    Critical System Alerts via SIGNL4

    December 29, 2022

    Enterprise Alert 9.4 Update introduces Remote Actions for hybrid scenarios and proxy support for MS Teams

    October 25, 2022

    Upgrade your shopfloor alerting with Derdack

    September 8, 2022

    The Power of using Enterprise Alerts Remote Actions via Cloudbridge

    August 8, 2022

    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Most popular

    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • checking-mobile Enhancing SCOM alert notifications
    • Announcing Enterprise Alert 2019
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • who-is-on-call-sharepoint Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

    Categories

    • Business (37)
    • Cloud Services (5)
    • Consultancy (1)
    • Customers (18)
    • Energy & Utilities (7)
    • Events (23)
    • Financial & Banking (4)
    • IT Ops (19)
    • Manufacturing (8)
    • News (48)
    • Schools (1)
    • Software (9)
    • Staffing (1)
    • Support (4)
    • Technical (141)
    • Transport & Logistics (5)

    Tags

    alert alert notifications Anywhere Resolution Anywhere Response Azure azure BMC customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 Gartner HPE HPE ITSM incident Incident Management Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft mobile Mobile App monitoring OMS on-call on-call schedule Operational Alerting rapid response release Remote Action REST API SCOM security SolarWinds NPM System Center update User Group voice

    Follow us

    • Twitter
    • Facebook
    • LinkedIn
    • XING
    • YouTube
    • Vimeo
    • Home
    • News & Blog
    • Technical
    • Enterprise Alert 9.4.1 comes with fixes and the revised version of the sentinel connector app

    CONTACT US:
    Intl: +49 331 29878-0

    US: +1 (202) 470-0885
    UK: +44 (20) 88167095
    CH: +41 (31) 5391990

    CONTACT VIA EMAIL:
    info@derdack.com

    OFFICES:
    US & Europe

    NEWSLETTER:
    Sign up here

    CAREER:
    Latest job offers

    EVENTS

    • No Upcoming Events
    • Who we help
    • Products
    • How to Buy
    • About Derdack
    • News & Blog
    • Free Trial
    • Twitter
    • LinkedIn
    • XING
    • YouTube
    • Vimeo

     © 2022 Derdack – Imprint, Privacy policy

    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Derdack Podcast
      • Contact Derdack
    • News & Blog
    • Request Demo
    Manage Cookie Consent
    We use cookies to optimize our website and our service.
    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    Manage options Manage services Manage vendors Read more about these purposes
    View preferences
    {title} {title} {title}