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Targeted Alert Notifications – Anywhere Actions

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    Empowering Remote Users

    Empowering Remote Users

    • December 9, 2020
    • CustomersIT OpsTechnical

    Empowering the Remote User with Enterprise Alert’s Mobile App 2020 has certainly presented all of us with its fair share of challenges.  Small businesses and large organizations alike have been forced to change policies and procedures to adapt to the concept of ‘the remote worker’.  As more and more employees are working from home, it

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    December 9, 2020

    Tips & Tricks: Keeping track of user profile changes

    Tips & Tricks: Keeping track of user profile changes

    • December 3, 2020
    • CustomersIT OpsTechnical

    Why tracking of Enterprise Alert user profiles? As an administrator, you want to enable your users and not restrict them wherever possible. But this means you will have to keep track of your users. In the end, you are responsible if some critical alert is not properly escalated. But not just Users interfere with the

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    December 3, 2020

    SIGNL4 launched – discover a new Era of Alert Notifications in the Cloud

    SIGNL4 launched – discover a new Era of Alert Notifications in the Cloud

    • September 25, 2017
    • BusinessNews

    Derdack has launched its new cloud solution. SIGNL4 is a mobile alert notification app to reliably inform teams about alerts and incidents. It automatically and persistently routes and delivers critical information to the right people at the right time. This ensures transparency on incident ownership and response. SIGNL4 complements Enterprise Alert by targeting small and medium-sized business with less

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    September 25, 2017 0

    On-call Duty doesn’t cut into your family time when you have great Alert Notifications

    On-call Duty doesn’t cut into your family time when you have great Alert Notifications

    • June 28, 2017
    • BusinessIT Ops

    Mike is a family man He loves his little kids and tries to spend as much time with them as his job allows. Mike is part of an IT operations team at a large financial IT service provider. One of his responsibilities is being on-call. He shares with 3 other team members so, effectively he has

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    June 28, 2017 0

    Mobile alert notifications for HP Service Manager (HPSM)

    Mobile alert notifications for HP Service Manager (HPSM)

    • February 10, 2017
    • Technical

    In this article, I will explain how you can add automated and reliable notifications with tracking and escalations to scheduled people on-duty when new incidents are logged in your HPE Service Manager 9.4x (HPSM). Use Case Let’s take the following DevOps use case which we want to implement with Enterprise Alert® (EA) in addition to

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    February 10, 2017 0

    Getting IT Alerting right

    Getting IT Alerting right

    • May 2, 2016
    • Technical

    IT Alerting has become a premier field of application for operational alerting. There is a growing number of vendors claiming to do IT alerting. But look closer, there are couple of requirements that should sit on top of the list when choosing the right vendor: Multi-modality of notifications is crucial: Voice call with text-to-speech, text,

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    May 2, 2016 0

    Enhancing SCOM alert notifications

    Enhancing SCOM alert notifications

    • April 27, 2016
    • Technical

    Microsoft SCOM (System Center Operations Manager) has limited built-in alert notifications. They are fine for basic tasks but lack critical features required for larger IT departments, for 24/7 IT monitoring and after-business-hours incident response. You can either script a lot to cover some critical issues (there are a few good blog post) or you can choose an

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    April 27, 2016 0

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    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Contact Derdack
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