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    Empowering Remote Users

    Empowering Remote Users

    • December 9, 2020
    • CustomersIT OpsTechnical

    Empowering the Remote User with Enterprise Alert’s Mobile App 2020 has certainly presented all of us with its fair share of challenges.  Small businesses and large organizations alike have been forced to change policies and procedures to adapt to the concept of ‘the remote worker’.  As more and more employees are working from home, it

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    December 9, 2020

    Tips & Tricks: Keeping track of user profile changes

    Tips & Tricks: Keeping track of user profile changes

    • December 3, 2020
    • CustomersIT OpsTechnical

    Why tracking of Enterprise Alert user profiles? As an administrator, you want to enable your users and not restrict them wherever possible. But this means you will have to keep track of your users. In the end, you are responsible if some critical alert is not properly escalated. But not just Users interfere with the

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    December 3, 2020

    Secure mobile Authentication with Azure Active Directory

    Secure mobile Authentication with Azure Active Directory

    • November 13, 2020
    • Technical

    Enterprise Alert is the premier solution for reliable, targeted, and accountable Alerting. At Derdack, we have always aimed to provide the best possible security combined with an easy to use User interface. Part of this UI is the Enterprise Alert mobile App which supports secure 2-factor authentication by integrating with ADFS. With the current trend

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    November 13, 2020

    Enterprise Alert 2019 Update 8.5.1 released

    Enterprise Alert 2019 Update 8.5.1 released

    • October 9, 2020
    • Technical

    On October 7th we released a new Enterprise Alert version, version 8.5.1.  Included in this release are the following enhancements: Enhanced retrieval of HP OMi Events Updated REST API retrieval of event data SMTP Server updates Enhanced Backend Security Enhanced retrieval of HP OMi Events With HPOMi now Microfocus OBM being that widespread in onsite

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    October 9, 2020

    Customize your Enterprise Alert dashboard

    Customize your Enterprise Alert dashboard

    • August 31, 2020
    • Technical

    There is nothing more frustrating for IT Professionals than having to go to multiple places and sometimes into multiple systems to track down an issue.  Yes, it is the job, but with Enterprise Alert, we provide a single pane of glass that contains all events, policies, and alert notifications in one place.  The next question

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    August 31, 2020

    Enterprise Alert 2019 Update 8.5.0 released

    Enterprise Alert 2019 Update 8.5.0 released

    • August 13, 2020
    • Technical

    On August 13th, 2020 we released a new Enterprise Alert version, version 8.5.0.  Included in this release are the following product enhancements: Alternate display Information for On-Call Schedule and Who’s on-call page User Profiles list each Callouts the user is a member of AD Sync over a secure connection Portal Warnings for related to the

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    August 13, 2020

    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Strategic Partners
      • Derdack Podcast
      • Contact Derdack
    • News & Blog
    • Request Demo
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