In a survey conducted at Microsoft Ignite 2018 in Orlando, Florida, Derdack investigated the state of IT alerting solutions among businesses. The survey is based on 368 participants, randomly selected among IT professionals visiting the expo showfloor. The survey revealed if and if yes, which IT alerting solutions (ITSA / “IT Service Alerting”) businesses use to
The fourth industrial revolution, Industry 4.0, is happening today. Recent progress in manufacturing automation requires fewer individuals on a shop floor to do manual work with and at machines. However, those people are now required to respond faster and more effectively to keep manufacturing up and running. Fortunately, the industrial Internet of Things (IoT) allows
In the past months we have released a couple of smaller updates (7.1.1-7.1.4) which contain a number fixes but also provide a handful of neat features. Here is a quick overview: Enterprise Alert now supports HTML email templates for all alerts and notifications sent via email. This allows for corporate branding of all emails sent
As of today Update 1 for Enterprise Alert 2017 is available adding exciting new features in particular a super-easy powerful REST webhook. You are going to love it! Super-easy and flexible Webhook/REST API The new REST API is designed for super-easy integration with an abundance of 3rd party applications. We designed it as a multi-app
Derdack has launched its new cloud solution. SIGNL4 is a mobile alert notification app to reliably inform teams about alerts and incidents. It automatically and persistently routes and delivers critical information to the right people at the right time. This ensures transparency on incident ownership and response. SIGNL4 complements Enterprise Alert by targeting small and medium-sized business with less
Derdack announcing Bronze Sponsorship at Experts Live Europe Formerly known as System Center Universe, Experts Live Europe is one of Europe’s largest community conferences with a focus on Microsoft cloud, datacenter and workplace management. Being a long-term Microsoft Partner Derdack gladly announces its contribution as Bronze Sponsor for Experts Live Europe this year. Throughout the 3-day event you can meet our
Empowering Operations Teams – Derdack at MS Ignite 2017 Critical situations require an effective response, which is why operations teams in charge of critical IT, OT or IoT systems rely on swift information about any system failure threatening business continuity. Derdack’s solutions deliver an unprecedented level of real-time alert distribution to people in charge, alert
Derdack North American User Group Meeting – Orlando, Florida – September 23, 2017 Derdack invites their North American customers to Orlando, Florida for this year’s official Derdack North American User Group Meeting! Our North American user community will meet for this one-day event covering some exciting product news, including the recent release of our newest
One of the great things about Enterprise Alert is how many ways it gives you to interact with alerts. As a user, you have a ton of different channels to be reached on (email, voice, app push, sms, skype for business), you have options to reach out and talk to others about the issue, you
Follow the sun scheduling is adopted by many larger, global corporations with offices all around the world. With “follow the sun”, the goal is to be able to enable more efficient customer support with less response time. Within Enterprise Alert, how is such scheduling implemented and how is it utilized when implementing workflows that take