Enterprise Alert 2017 comes with a bunch of great new functionalities, e.g. improved Web portal design, cross-team escalation, secure, encrypted VoIP, etc. You can find a complete list of new features in the What’s New document at the link below: https://downloads.enterprisealert.com/Products/EnterpriseAlert/Manuals/EA2017_Whats_New.pdf Enterprise Alert 2017 is now officially available and this article describes more in
Telecommuting, doing remote work from home, even on a part time basis, is increasing in the US. The biggest increases in this over the last few years is in the college educated, white collar workers. And around 37% of workers say they have telecommuted during their career. So, when doing remote work in the IT
Database maintenance is integral to the speed of an application. An application’s speed is driven by many factors, one of which is database performance. In an application such as Enterprise Alert that is I/O intensive, database speed is a critical factor in its performance. As such, a solid database maintenance plan is needed to ensure
On-call. A phrase that often invokes sighs and grumbles from the IT team. It usually means high availability at the cost of your quality of life. Stuck at home or lugging around a laptop is not exactly the pinnacle of a good time. But what if you didn’t have to lug around that laptop? What
We’re often asked by IT Managers how we can help with accountability of alerting. Being able to track who actually received the alert, acknowledged it, and followed through with it, is important in maintaining accountability and ensuring that alerts aren’t just tossed aside. It also helps in determining where any lag in MTTRs is occurring,
Let’s meet in Berlin at the Gartner IOM Summit. Experience first-hand from our experts how Derdack enhances IT operations of leading European enterprises like Daimler by automating IT alerting and by mobilizing the response and resolution of critical incidents with mobile apps. Learn how leading organization have become faster, more agile and mobile in responding
App enabled manufacturing: Automating maintenance and incident alerting on the plant floor for 10x faster response and resolution Hannover Messe, Hannover: Bitkom Innovation Area Industry 4.0, Hall 7, Stand D28 – April 25-29, 2016 Visit Derdack at this year’s Hannover Messe to learn how customers automate and mobilize service dispatching and mobile incident management on
Chicago’s teachers and school administrators rely on uninterrupted IT services. A swift response to critical IT incidents is thus essential. CPS decided for Derdack’s Enterprise Alert because of its advanced alerting capabilities and Microsoft System Center integration. Enterprise Alert is connected 2-way to the monitoring infrastructure, with Active Directory integration for user management and contact
For using the mobile apps of Enterprise Alert these apps need to access the Enterprise Alert server. Due to security concerns a direct access might not be suitable. One option is to use a Web Application Proxy (WAP), another one is to use a reverse proxy. This article describes how to configure a reverse proxy
This article describes how to migrate Enterprise Alert to another machine with all its configurations, users and parameters. The first part describes the migration of the Enterprise Alert installation and the second part is about the related database migration. You can use both parts combined for a complete migration or separately in case you only