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Targeted Alert Notifications – Anywhere Actions

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    A reliable and secure on-premises alerting solution for NRB Group

    A reliable and secure on-premises alerting solution for NRB Group

    • February 4, 2021
    • BusinessCloud ServicesConsultancyCustomersSoftwareStaffing

    “We wanted to have something directly on-prem and exchange our physical servers for virtual ones. Enterprise Alert ensures higher internal flexibility for our technical teams. The product was easy to implement and just as easy to use.” Gregory Beterams, NRB Group About With a consolidated turnover of € 333 million and over 2,200 employees, the

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    February 4, 2021 0

    Automating Incident Callouts for Canadian Pacific’s Engineering Team

    Automating Incident Callouts for Canadian Pacific’s Engineering Team

    • November 3, 2020
    • BusinessCustomersIT OpsTransport & Logistics

    “Enterprise Alert continues to successfully serve CP in an efficient and effective way, more recently by providing the Engineering Department with a reliable, automated tool that speedily transmits messages in full to its target audience.” Ali Damji, Director, Engineering Works, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad incorporated in

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    November 3, 2020 0

    Alarming and Incident Reaction on Azure – An architecture Guide for Enterprise Alert on Azure by Patrick Fontana

    Alarming and Incident Reaction on Azure – An architecture Guide for Enterprise Alert on Azure by Patrick Fontana

    • July 16, 2020
    • Technical

    Microsoft Azure is everywhere? More and more companies move business critical communication instruments into a cloud based environment. This could be established in a partner datacenter or in a public cloud environment. The main deciding factors between these two options are the trust to the provider and the costs of the solution. Incident and alarm

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    July 16, 2020

    50% cost-savings by automating alarm dispatching at Aquafin

    50% cost-savings by automating alarm dispatching at Aquafin

    • December 2, 2019
    • CustomersEnergy & Utilities

    “Enterprise Alert is a great notification software. It has a lot of built in functionality and is very easy to use, making it the ideal platform for any kind of customer requirement. Our teams now receive their alarms directly on the screen in the mobile app which is very easy to work with.” Luc Peeters,

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    December 2, 2019 0

    Take your ITIL incident management to the next level with Enterprise Alert

    Take your ITIL incident management to the next level with Enterprise Alert

    • December 10, 2018
    • BusinessIT OpsTechnical

    ITIL incident management aims to manage the lifecycle of all incidents. And the simple goal is rapid response and resolution, hence IT uptime, as modern IT is the backbone of a rapidly growing number of processes. Enterprise Alert is the perfect tool to accelerate and mobilize critical parts of the incident management process. It has

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    December 10, 2018 0

    Saving lives by ensuring uptime of mission-critical IT at Gift of Hope

    Saving lives by ensuring uptime of mission-critical IT at Gift of Hope

    • September 19, 2018
    • BusinessCustomersIT Ops

    “Enterprise Alert eliminates the ‘human factor’, i .e. any human latency, in critical alerting. It is unmatched when it comes to automation and deep-level integration.” David Young, IT  operations, Gift of Hope About Gift of Hope Organ & Tissue Donor Network is a non-profit organ procurement organization that coordinates organ and tissue donation and provides public education on

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    September 19, 2018 0

    Automating Incident Callouts at Canadian Pacific

    Automating Incident Callouts at Canadian Pacific

    • March 2, 2018
    • BusinessCustomersIT OpsTransport & Logistics

    “Enterprise Alert delivers the right information to the right people at the right time and in the most convenient and effective way. It has become a foundational part of our services toolbox.” Ernest Pedersen, Business Analyst, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad, incorporated in 1881. It was Canada’s first transcontinental railway.

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    March 2, 2018 0

    On-Call Scheduling and centralized IT Alerting at Frost Bank

    On-Call Scheduling and centralized IT Alerting at Frost Bank

    • August 25, 2017
    • BusinessCustomersFinancial & BankingIT Ops

    “Enterprise Alert gives us peace of mind that critical issue s are always being taken care of. Our response has become much faster , almost real – time.”   Roger Salinas, IT Operations, Frost Bank Frost Bank implemented a centralized alert notification system on premise to maintain security and privacy of sensitive data. Frost Bank now

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    August 25, 2017 0

    Faster response times to critical outages at TMX Finance

    Faster response times to critical outages at TMX Finance

    • January 16, 2017
    • CustomersFinancial & BankingIT Ops

    TMX Finance benefits from faster response times to critical outages. Enterprise Alert is used to automate incident alerting from SCOM/SCSM to forward critical notifications to key personnel at any given hour of the day or night. “Enterprise Alert has solved all of our notification issues regardless of time and location, notifying the right people based

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    January 16, 2017 0

    Let’s meet at Gartner Symposium/ ITxpo in Barcelona

    Let’s meet at Gartner Symposium/ ITxpo in Barcelona

    • October 19, 2016
    • Events

    Learn how to become 10x faster in resolving critical IT incidents IT operational excellence is on the todays CIO’s agenda. When unexpected critical IT incidents happen a swift and targeted response is key. Visit Derdack at the Gartner Symposium to learn how your operational teams can get 10x faster in responding to and resolving IT incidents.

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    October 19, 2016 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    alert alert notification alert notifications Anywhere Resolution Anywhere Response Azure azure customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 HPE HPE ITSM incident Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft Mobile App monitoring OMS on-call on-call schedule phone PowerShell rapid response release REST API SCADA SCOM scsm security SMTP SolarWinds NPM System Center update User Group voice

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Contact Derdack
    • News & Blog
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