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Targeted Alert Notifications – Anywhere Actions

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    Empowering Remote Users

    Empowering Remote Users

    • December 9, 2020
    • CustomersIT OpsTechnical

    Empowering the Remote User with Enterprise Alert’s Mobile App 2020 has certainly presented all of us with its fair share of challenges.  Small businesses and large organizations alike have been forced to change policies and procedures to adapt to the concept of ‘the remote worker’.  As more and more employees are working from home, it

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    December 9, 2020

    Tips & Tricks: Keeping track of user profile changes

    Tips & Tricks: Keeping track of user profile changes

    • December 3, 2020
    • CustomersIT OpsTechnical

    Why tracking of Enterprise Alert user profiles? As an administrator, you want to enable your users and not restrict them wherever possible. But this means you will have to keep track of your users. In the end, you are responsible if some critical alert is not properly escalated. But not just Users interfere with the

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    December 3, 2020

    Ready to move on and pick up speed again

    Ready to move on and pick up speed again

    • July 9, 2020
    • BusinessEventsIT OpsNews

    We are going through an incredibly difficult time of uncertainty, lockdowns, cutbacks, and even fear. Taking this time to optimize and rethink the way we do business is essential in ensuring we get back on track and return even stronger than before. Most of us have been working from home for months now and, in

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    July 9, 2020

    Keep the lights on – how Derdack facilitates remote work, communications and anywhere operations

    Keep the lights on – how Derdack facilitates remote work, communications and anywhere operations

    • March 31, 2020
    • BusinessEnergy & UtilitiesFinancial & BankingIT OpsManufacturingTechnicalTransport & Logistics

    How we can support you We’ve already heard from a couple of customers that continuous operation of critical IT is a ‘must’ in our turbulent times. Not only to facilitate remote work and home office for an unprecedented number of workers but also to keep critical IT infrastructure going. Our customers attest that Enterprise Alert

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    March 31, 2020

    Survey reveals rapidly growing role of IT Service Alerting

    Survey reveals rapidly growing role of IT Service Alerting

    • September 28, 2018
    • BusinessIT OpsNews

    In a survey conducted at Microsoft Ignite 2018 in Orlando, Florida, Derdack investigated the state of IT alerting solutions among businesses. The survey is based on 368 participants, randomly selected among IT professionals visiting the expo showfloor. The survey revealed if and if yes, which IT alerting solutions (ITSA / “IT Service Alerting”) businesses use to

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    September 28, 2018

    Automated IT alerting – a low hanging fruit in IT automation?

    Automated IT alerting – a low hanging fruit in IT automation?

    • May 1, 2018
    • BusinessIT OpsTechnical

    The pressure on IT budgets, lack of skilled workforce and the need to deliver IT on time and to guarantee its availability requires an increasing level of automation of processes and practices. Hence, the pace of IT automation is accelerating and promises to reduce risk, costs and to improve operational excellence. Generally, IT automation requires

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    May 1, 2018 0

    Role Based Access Control in Enterprise Alert

    Role Based Access Control in Enterprise Alert

    • February 3, 2017
    • NewsTechnical

    It’s a question that comes up almost every time we do a trade show, “Do you guys offer RBAC?” Why yes, yes we do. We understand the importance of the need to control who can do what in critical applications, and we do consider Enterprise Alert a critical application in your infrastructure. So Role Based

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    February 3, 2017 0

    On-Call Schedule Management with Auto-Rotation

    On-Call Schedule Management with Auto-Rotation

    • January 5, 2017
    • NewsTechnical

    One of the core functions of Enterprise Alert is providing for the management of on-call schedules for teams. With Enterprise Alert managing these schedules, it allows for near instantaneous look-up of a team’s on-call schedule. This in turn allows for automated escalation to follow on personnel and quick and easy re-iteration of notification cycles. It

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    January 5, 2017 0

    See you in London at HPE Discover EMEA!

    See you in London at HPE Discover EMEA!

    • November 15, 2016
    • EventsNews

    Join us in London and see the leading HPE-certified solution for targeted alert notifications and anywhere response. Derdack shows live how to enhance your HPE ITSM, APM and BSM stack for a 10x faster incident response and resolution. Learn how leading organizations in Europe and North America like Boeing have taken their incident handling processes

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    November 15, 2016 0

    On-call duty scheduling and IT service alerting at Bilfinger Global IT

    On-call duty scheduling and IT service alerting at Bilfinger Global IT

    • November 4, 2016
    • BusinessCustomersNews

    Derdack Enterprise Alert helped Bilfinger Global IT to implement effective IT alerting processes, convenient on-call duty planning and automated payment processing of on-call duties. About Bilfinger SE is an international leader in industrial services. Bilfinger Global IT GmbH is the global IT service company for all departments of Bilfinger SE. Global IT advises and services clients

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    November 4, 2016 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • checking-mobile Enhancing SCOM alert notifications
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • Announcing Enterprise Alert 2019

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
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