It’s a question that comes up almost every time we do a trade show, “Do you guys offer RBAC?” Why yes, yes we do. We understand the importance of the need to control who can do what in critical applications, and we do consider Enterprise Alert a critical application in your infrastructure. So Role Based
One of the core functions of Enterprise Alert is providing for the management of on-call schedules for teams. With Enterprise Alert managing these schedules, it allows for near instantaneous look-up of a team’s on-call schedule. This in turn allows for automated escalation to follow on personnel and quick and easy re-iteration of notification cycles. It
Join us in London and see the leading HPE-certified solution for targeted alert notifications and anywhere response. Derdack shows live how to enhance your HPE ITSM, APM and BSM stack for a 10x faster incident response and resolution. Learn how leading organizations in Europe and North America like Boeing have taken their incident handling processes
Derdack Enterprise Alert helped Bilfinger Global IT to implement effective IT alerting processes, convenient on-call duty planning and automated payment processing of on-call duties. About Bilfinger SE is an international leader in industrial services. Bilfinger Global IT GmbH is the global IT service company for all departments of Bilfinger SE. Global IT advises and services clients
Derdack at Experts Live – for a 10x faster incident response and resolution in IT operations Enterprises who rely on IT systems that need to be available 24×7 require a rapid response to any incident and failure threatening their business continuity. A solid IT monitoring is fundamental but doesn’t guarantee a swift response. Without reliable, mobile real-time
Learn how to become 10x faster in resolving critical IT incidents IT operational excellence is on the todays CIO’s agenda. When unexpected critical IT incidents happen a swift and targeted response is key. Visit Derdack at the Gartner Symposium to learn how your operational teams can get 10x faster in responding to and resolving IT incidents.
When the phone rings, who will pick it up? Being able to escalate alert notifications to someone that will actually “answer the phone” is critical in today’s fast paced, IT environment. You need to ensure that you have the proper notification systems in place to provide for this escalation of IT alerting. It’s critical to
Alerting Reliability: the ability to be relied on or depended on, as for accuracy, honesty, or achievement. In IT, alerting reliability is the key to up time. Enterprise Alert helps increase reliability by getting you the alerts you need, when you need them, to the people that need them, and allows you to neutralize the
Situation With its Street One and CECIL brands, the CBR Fashion Group is one of Germany’s Top Five womenswear companies. CBR Fashion is one of the fastest fashion companies with only 90 days from trend discovery to delivery at 8,900 points-of-sale in 19 countries. CBR heavily depends on fully automated processes. Uptime of their mission-critical IT
The Indiana University Bloomington Auxiliary IT department monitors their systems with Microsoft System Center Operations Manager (SCOM). To ensure consistent operation and IT uptime around the clock, the ability to notify employees outside business hours is essential. Derdack’s Enterprise Alert is now used to automate incident alerting from SCOM and forward critical notifications to key personnel,