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Targeted Alert Notifications – Anywhere Actions

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    Enterprise Alert 2019 Update 8.5.1 released

    Enterprise Alert 2019 Update 8.5.1 released

    • October 9, 2020
    • Technical

    On October 7th we released a new Enterprise Alert version, version 8.5.1.  Included in this release are the following enhancements: Enhanced retrieval of HP OMi Events Updated REST API retrieval of event data SMTP Server updates Enhanced Backend Security Enhanced retrieval of HP OMi Events With HPOMi now Microfocus OBM being that widespread in onsite

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    October 9, 2020

    Enterprise Alert 2019 Update 8.5.0 released

    Enterprise Alert 2019 Update 8.5.0 released

    • August 13, 2020
    • Technical

    On August 13th, 2020 we released a new Enterprise Alert version, version 8.5.0.  Included in this release are the following product enhancements: Alternate display Information for On-Call Schedule and Who’s on-call page User Profiles list each Callouts the user is a member of AD Sync over a secure connection Portal Warnings for related to the

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    August 13, 2020

    Updating from Enterprise Alert 2016 to Enterprise Alert 2017

    Updating from Enterprise Alert 2016 to Enterprise Alert 2017

    • June 1, 2017
    • Technical

    Enterprise Alert 2017 comes with a bunch of great new functionalities, e.g. improved Web portal design, cross-team escalation, secure, encrypted VoIP, etc. You can find a complete list of new features in the What’s New document at the link below: https://downloads.enterprisealert.com/Products/EnterpriseAlert/Manuals/EA2017_Whats_New.pdf   Enterprise Alert 2017 is now officially available and this article describes more in

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    June 1, 2017 0

    Update Alerts and Tickets with the Enterprise Alert Mobile App

    Update Alerts and Tickets with the Enterprise Alert Mobile App

    • October 19, 2016
    • Technical

    If a user acknowledges, closes or annotates an alert in the Enterprise Alert mobile app, this information (username, status, annotation) can be reflected back in the event source, e.g. in SCOM, HP OMi, ServiceNow, etc. For example, a ticket can be assigned to the user. In order to make that happen please make sure the following

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    October 19, 2016 0

    Send relevant Status Updates for Alerts to Team Managers and Members

    Send relevant Status Updates for Alerts to Team Managers and Members

    • July 12, 2016
    • Technical

    Enterprise Alert can send status updates for alerts to managers and team members. For example the manager can get a notification while she is in a meeting that the issue has been solved. Or, a team member that has missed an alert gets a notification that is team mate took over. Although Enterprise Alert provides

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    July 12, 2016 0

    Updating from Enterprise Alert 2015 to Enterprise Alert 2016

    • December 7, 2015
    • Technical

    Enterprise Alert 2016 comes with a bunch of great new functionalities, e.g. new mobile apps, plug & play integration with Microsoft Operations Management Suite and HP Operations Manager i, etc. You can find a complete list of new features in the What’s New document at the link below: https://www.yammer.com/derdackusergroup/#/files/45901365 Also, in the following launch video

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    December 7, 2015 0

    Enterprise Alert® 2015 Update 1 is available!

    • April 9, 2015
    • Technical

    We are proud to announce that Enterprise Alert® 2015 Update 1 is available and ready for download! Update 1 is our first major update for v2015 and contains a number of exciting new features and improvements, which I will introduce to you in this blog article. What’s New? A summary of the new features and

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    April 9, 2015 0

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    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
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      • Pricing and Quotes
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