If a user acknowledges, closes or annotates an alert in the Enterprise Alert mobile app, this information (username, status, annotation) can be reflected back in the event source, e.g. in SCOM, HP OMi, ServiceNow, etc. For example, a ticket can be assigned to the user. In order to make that happen please make sure the following
Enterprise Alert can send status updates for alerts to managers and team members. For example the manager can get a notification while she is in a meeting that the issue has been solved. Or, a team member that has missed an alert gets a notification that is team mate took over. Although Enterprise Alert provides
Enterprise Alert 2016 comes with a bunch of great new functionalities, e.g. new mobile apps, plug & play integration with Microsoft Operations Management Suite and HP Operations Manager i, etc. You can find a complete list of new features in the What’s New document at the link below: https://www.yammer.com/derdackusergroup/#/files/45901365 Also, in the following launch video
We are proud to announce that Enterprise Alert® 2015 Update 1 is available and ready for download! Update 1 is our first major update for v2015 and contains a number of exciting new features and improvements, which I will introduce to you in this blog article. What’s New? A summary of the new features and