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Targeted Alert Notifications – Anywhere Actions

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    On-call Duty doesn’t cut into your family time when you have great Alert Notifications

    On-call Duty doesn’t cut into your family time when you have great Alert Notifications

    • June 28, 2017
    • BusinessIT Ops

    Mike is a family man He loves his little kids and tries to spend as much time with them as his job allows. Mike is part of an IT operations team at a large financial IT service provider. One of his responsibilities is being on-call. He shares with 3 other team members so, effectively he has

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    June 28, 2017 0

    Meet Derdack at HPE Discover Las Vegas

    Meet Derdack at HPE Discover Las Vegas

    • April 25, 2017
    • Events

    Join us in Las Vegas and see the leading HPE-certified solution for targeted alert notifications and anywhere incident remediation. Derdack shows live how to enhance your HPE ITOM and ITSM stack for a 10x faster incident resolution. Learn how leading organizations in the US like Boeing have taken their incident handling processes to the next

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    April 25, 2017 0

    Incorporating Follow the Sun Scheduling into Enterprise Alert

    Incorporating Follow the Sun Scheduling into Enterprise Alert

    • March 27, 2017
    • NewsTechnical

    Follow the sun scheduling is adopted by many larger, global corporations with offices all around the world. With “follow the sun”, the goal is to be able to enable more efficient customer support with less response time. Within Enterprise Alert, how is such scheduling implemented and how is it utilized when implementing workflows that take

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    March 27, 2017 0

    Derdack European User Group Meeting (DEUGM)

    Derdack European User Group Meeting (DEUGM)

    • February 3, 2017
    • EventsNews

    Derdack invites their European customers to Berlin, Germany for this year’s official European User Group Meeting. Location and date for the meeting are listed below and registration has officially started today: Derdack European User Group Meeting – Berlin, Germany – March 24, 2017. Our European user community will meet for this one-day event covering some

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    February 3, 2017 0

    DynDNS DDoS – review resilience of your critical notification system during cloud-outages

    DynDNS DDoS – review resilience of your critical notification system during cloud-outages

    • October 24, 2016
    • BusinessTechnical

    Did the Oct 21 DynDNS affect your alert notification system? Businesses who extensively rely on the availability of public Internet services should re-evaluate resilience of their mission-critical systems in case of outages and failures of the public Internet. This applies to systems that represent the operational backbone including incident notification and response systems. The DDoS attack on DynDNS, one of 14 critical

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    October 24, 2016 0

    Derdack Webinar: Enabling a 10x faster incident resolution with your HPE product stack

    Derdack Webinar: Enabling a 10x faster incident resolution with your HPE product stack

    • September 28, 2016
    • Events

    Looking for additional revenue streams with your HPE on-prem customers? Derdack complements NNMi, OM, OpsBridge and other HPE products with reliable alert notifications and mobile apps for anywhere remedial – enabling a 10x faster incident resolution. We focus on on-prem installations allowing customers to fully own the license and benefit from proven security and data

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    September 28, 2016 0

    Monitoring Enterprise Alert – The last System standing

    Monitoring Enterprise Alert – The last System standing

    • September 22, 2016
    • Technical

    Enterprise Alert informs responsible people about critical situations in the organization. Therefore it is essential that Enterprise Alert itself it most reliable. A redundant, high-availability setup it recommended. However, also monitoring Enterprise Alert is an important part. The following sections give a brief overview about the possible monitoring options and about the components to be

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    September 22, 2016 0

    Customize the inbound Voice Menu of Enterprise Alert

    Customize the inbound Voice Menu of Enterprise Alert

    • August 29, 2016
    • Technical

    When you call Enterprise Alert the default voice menu offers you several options: “Hello, this is Enterprise Alert. To close an alert, press 1. To enter an alarm code, press 2. To leave a voice message, press 3.” You might not need all off them and you can easily customize this menu. In order to

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    August 29, 2016 0

    Derdack North America User Group Meeting

    Derdack North America User Group Meeting

    • July 26, 2016
    • Events

    In September, Derdack invites the whole North American Enterprise Alert User Group to get together in a relaxed environment in Atlanta! We are happy to announce that registration for our first ever User Group Meeting in North America has officially started! Our User Group Meeting will be taking place in Atlanta (GA) on September 24, 2016. Starting

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    July 26, 2016 0

    See you in Belgium at ITPROceed

    See you in Belgium at ITPROceed

    • May 20, 2016
    • Events

    Let’s meet at Belgium’s premier Microsoft community event – ITPROceed.   We invite you to see live how Derdack enhances Microsoft System Center, Microsoft Azure and Microsoft OMS with fully automated alerting with tracking, escalations and on-call scheduling. Learn how leading Belgian companies and European institutions already benefit from Derdack’s mobile real-time alerting and mobile

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    May 20, 2016 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Most popular

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    • Enterprise Alert® 2015: Flood Protection is so cool! Enterprise Alert® 2015: Flood Protection is so cool!
    • Enhancing SCOM alert notifications Enhancing SCOM alert notifications
    • On-Call Schedule Management with Auto-Rotation On-Call Schedule Management with Auto-Rotation
    • Definition of Event, Alert, Incident and Notification Definition of Event, Alert, Incident and Notification
    • Announcing Enterprise Alert 2019 Announcing Enterprise Alert 2019
    • Advanced Alert Notifications for Solarwinds delivered on premise Advanced Alert Notifications for Solarwinds delivered on premise

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    alert alert notification alert notifications Anywhere Resolution Anywhere Response azure customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Gartner HPE HPE ITSM incident Incident Management Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft Mobile App NA User Group OMS on-call on-call schedule Operational Alerting Partnership phone PowerShell rapid response SCOM scripting scsm Skype SolarWinds NPM System Center update User Group voice Windows

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
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