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Targeted Alert Notifications – Anywhere Actions

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    Customize your Enterprise Alert dashboard

    Customize your Enterprise Alert dashboard

    • August 31, 2020
    • Technical

    There is nothing more frustrating for IT Professionals than having to go to multiple places and sometimes into multiple systems to track down an issue.  Yes, it is the job, but with Enterprise Alert, we provide a single pane of glass that contains all events, policies, and alert notifications in one place.  The next question

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    August 31, 2020

    Keep the lights on – how Derdack facilitates remote work, communications and anywhere operations

    Keep the lights on – how Derdack facilitates remote work, communications and anywhere operations

    • March 31, 2020
    • BusinessEnergy & UtilitiesFinancial & BankingIT OpsManufacturingTechnicalTransport & Logistics

    How we can support you We’ve already heard from a couple of customers that continuous operation of critical IT is a ‘must’ in our turbulent times. Not only to facilitate remote work and home office for an unprecedented number of workers but also to keep critical IT infrastructure going. Our customers attest that Enterprise Alert

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    March 31, 2020

    On-call Duty doesn’t cut into your family time when you have great Alert Notifications

    On-call Duty doesn’t cut into your family time when you have great Alert Notifications

    • June 28, 2017
    • BusinessIT Ops

    Mike is a family man He loves his little kids and tries to spend as much time with them as his job allows. Mike is part of an IT operations team at a large financial IT service provider. One of his responsibilities is being on-call. He shares with 3 other team members so, effectively he has

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    June 28, 2017 0

    Meet Derdack at HPE Discover Las Vegas

    Meet Derdack at HPE Discover Las Vegas

    • April 25, 2017
    • Events

    Join us in Las Vegas and see the leading HPE-certified solution for targeted alert notifications and anywhere incident remediation. Derdack shows live how to enhance your HPE ITOM and ITSM stack for a 10x faster incident resolution. Learn how leading organizations in the US like Boeing have taken their incident handling processes to the next

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    April 25, 2017 0

    Incorporating Follow the Sun Scheduling into Enterprise Alert

    Incorporating Follow the Sun Scheduling into Enterprise Alert

    • March 27, 2017
    • NewsTechnical

    Follow the sun scheduling is adopted by many larger, global corporations with offices all around the world. With “follow the sun”, the goal is to be able to enable more efficient customer support with less response time. Within Enterprise Alert, how is such scheduling implemented and how is it utilized when implementing workflows that take

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    March 27, 2017 0

    Derdack European User Group Meeting (DEUGM)

    Derdack European User Group Meeting (DEUGM)

    • February 3, 2017
    • EventsNews

    Derdack invites their European customers to Berlin, Germany for this year’s official European User Group Meeting. Location and date for the meeting are listed below and registration has officially started today: Derdack European User Group Meeting – Berlin, Germany – March 24, 2017. Our European user community will meet for this one-day event covering some

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    February 3, 2017 0

    DynDNS DDoS – review resilience of your critical notification system during cloud-outages

    DynDNS DDoS – review resilience of your critical notification system during cloud-outages

    • October 24, 2016
    • BusinessTechnical

    Did the Oct 21 DynDNS affect your alert notification system? Businesses who extensively rely on the availability of public Internet services should re-evaluate resilience of their mission-critical systems in case of outages and failures of the public Internet. This applies to systems that represent the operational backbone including incident notification and response systems. The DDoS attack on DynDNS, one of 14 critical

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    October 24, 2016 0

    Derdack Webinar: Enabling a 10x faster incident resolution with your HPE product stack

    Derdack Webinar: Enabling a 10x faster incident resolution with your HPE product stack

    • September 28, 2016
    • Events

    Looking for additional revenue streams with your HPE on-prem customers? Derdack complements NNMi, OM, OpsBridge and other HPE products with reliable alert notifications and mobile apps for anywhere remedial – enabling a 10x faster incident resolution. We focus on on-prem installations allowing customers to fully own the license and benefit from proven security and data

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    September 28, 2016 0

    Monitoring Enterprise Alert – The last System standing

    Monitoring Enterprise Alert – The last System standing

    • September 22, 2016
    • Technical

    Enterprise Alert informs responsible people about critical situations in the organization. Therefore it is essential that Enterprise Alert itself it most reliable. A redundant, high-availability setup it recommended. However, also monitoring Enterprise Alert is an important part. The following sections give a brief overview about the possible monitoring options and about the components to be

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    September 22, 2016 0

    Customize the inbound Voice Menu of Enterprise Alert

    Customize the inbound Voice Menu of Enterprise Alert

    • August 29, 2016
    • Technical

    When you call Enterprise Alert the default voice menu offers you several options: “Hello, this is Enterprise Alert. To close an alert, press 1. To enter an alarm code, press 2. To leave a voice message, press 3.” You might not need all off them and you can easily customize this menu. In order to

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    August 29, 2016 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • Announcing Enterprise Alert 2019
    • checking-mobile Enhancing SCOM alert notifications
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
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    alert alert notification alert notifications Anywhere Resolution Anywhere Response Azure azure customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 HPE HPE ITSM incident Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft Mobile App monitoring OMS on-call on-call schedule phone PowerShell rapid response release REST API SCADA SCOM scsm security SMTP SolarWinds NPM System Center update User Group voice

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Contact Derdack
    • News & Blog
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