Derdack

Targeted Alert Notifications – Anywhere Actions

Derdack
  • Use Cases
    • Overview
    • Enterprise IT Alerting
    • IT Managed Services
    • Mobile Alerting in Manufacuring
    • Critical Operations Alerting in Banking & Financial
    • Field Service Dispatching in Energy & Utilities
    • Use Cases in other Industries
  • Products
    • Overview
    • Enterprise Alert®
      • Overview
      • Alert Notifications
      • On-call Duty Scheduling
      • Collaboration
      • Anywhere Remediation
      • Incident Mgmt. App
      • Integrations
      • Technical Support
      • Derdack FAQ
    • SIGNL4® Cloud
    • References & More
  • How to Buy
    • Overview
    • Pricing and Quotes
    • Find a local Partner
    • Azure Marketplace
  • About Derdack
    • About
    • Careers
    • Partner Program
    • Strategic Partners
    • Contact Derdack
  • News & Blog
  • Request Demo
    • de de
  • on-call schedule

    • Home
    • News & Blog
    • on-call schedule
    Automating Incident Callouts for Canadian Pacific’s Engineering Team

    Automating Incident Callouts for Canadian Pacific’s Engineering Team

    • November 3, 2020
    • BusinessCustomersIT OpsTransport & Logistics

    “Enterprise Alert continues to successfully serve CP in an efficient and effective way, more recently by providing the Engineering Department with a reliable, automated tool that speedily transmits messages in full to its target audience.” Ali Damji, Director, Engineering Works, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad incorporated in

    Continue Reading

    November 3, 2020 0

    Enterprise Alert 2019 Update 8.5.0 released

    Enterprise Alert 2019 Update 8.5.0 released

    • August 13, 2020
    • Technical

    On August 13th, 2020 we released a new Enterprise Alert version, version 8.5.0.  Included in this release are the following product enhancements: Alternate display Information for On-Call Schedule and Who’s on-call page User Profiles list each Callouts the user is a member of AD Sync over a secure connection Portal Warnings for related to the

    Continue Reading

    August 13, 2020

    50% cost-savings by automating alarm dispatching at Aquafin

    50% cost-savings by automating alarm dispatching at Aquafin

    • December 2, 2019
    • CustomersEnergy & Utilities

    “Enterprise Alert is a great notification software. It has a lot of built in functionality and is very easy to use, making it the ideal platform for any kind of customer requirement. Our teams now receive their alarms directly on the screen in the mobile app which is very easy to work with.” Luc Peeters,

    Continue Reading

    December 2, 2019 0

    Saving lives by ensuring uptime of mission-critical IT at Gift of Hope

    Saving lives by ensuring uptime of mission-critical IT at Gift of Hope

    • September 19, 2018
    • BusinessCustomersIT Ops

    “Enterprise Alert eliminates the ‘human factor’, i .e. any human latency, in critical alerting. It is unmatched when it comes to automation and deep-level integration.” David Young, IT  operations, Gift of Hope About Gift of Hope Organ & Tissue Donor Network is a non-profit organ procurement organization that coordinates organ and tissue donation and provides public education on

    Continue Reading

    September 19, 2018 0

    Automating Incident Callouts at Canadian Pacific

    Automating Incident Callouts at Canadian Pacific

    • March 2, 2018
    • BusinessCustomersIT OpsTransport & Logistics

    “Enterprise Alert delivers the right information to the right people at the right time and in the most convenient and effective way. It has become a foundational part of our services toolbox.” Ernest Pedersen, Business Analyst, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad, incorporated in 1881. It was Canada’s first transcontinental railway.

    Continue Reading

    March 2, 2018 0

    On-Call Scheduling and centralized IT Alerting at Frost Bank

    On-Call Scheduling and centralized IT Alerting at Frost Bank

    • August 25, 2017
    • BusinessCustomersFinancial & BankingIT Ops

    “Enterprise Alert gives us peace of mind that critical issue s are always being taken care of. Our response has become much faster , almost real – time.”   Roger Salinas, IT Operations, Frost Bank Frost Bank implemented a centralized alert notification system on premise to maintain security and privacy of sensitive data. Frost Bank now

    Continue Reading

    August 25, 2017 0

    On-Call Schedule Management with Auto-Rotation

    On-Call Schedule Management with Auto-Rotation

    • January 5, 2017
    • NewsTechnical

    One of the core functions of Enterprise Alert is providing for the management of on-call schedules for teams. With Enterprise Alert managing these schedules, it allows for near instantaneous look-up of a team’s on-call schedule. This in turn allows for automated escalation to follow on personnel and quick and easy re-iteration of notification cycles. It

    Continue Reading

    January 5, 2017 0

    On-call duty scheduling and IT service alerting at Bilfinger Global IT

    On-call duty scheduling and IT service alerting at Bilfinger Global IT

    • November 4, 2016
    • BusinessCustomersNews

    Derdack Enterprise Alert helped Bilfinger Global IT to implement effective IT alerting processes, convenient on-call duty planning and automated payment processing of on-call duties. About Bilfinger SE is an international leader in industrial services. Bilfinger Global IT GmbH is the global IT service company for all departments of Bilfinger SE. Global IT advises and services clients

    Continue Reading

    November 4, 2016 0

    Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

    Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

    • May 19, 2016
    • Technical

    One great feature of Enterprise Alert is the “who is on-call” dashboard. On that page every user of Enterprise Alert can see who the current on-call person is for each team. Wouldn’t it be great to have this “who is on-call” information available in SharePoint or other intranet (or even Internet) sites without the need to

    Continue Reading

    May 19, 2016 0

    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Most popular

    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • Enterprise Alert® 2015: Flood Protection is so cool!
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • checking-mobile Enhancing SCOM alert notifications
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • Announcing Enterprise Alert 2019

    Categories

    • Business (34)
    • Customers (13)
    • Energy & Utilities (7)
    • Events (23)
    • Financial & Banking (4)
    • IT Ops (17)
    • Manufacturing (6)
    • News (43)
    • Technical (105)
    • Transport & Logistics (4)

    Tags

    alert alert notification alert notifications Anywhere Resolution Anywhere Response azure Azure customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 HPE HPE ITSM incident Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft Mobile App monitoring OMS on-call on-call schedule phone PowerShell rapid response release REST API SCADA SCOM scsm security SMTP SolarWinds NPM System Center update User Group voice

    Follow us

    • Twitter
    • Facebook
    • LinkedIn
    • XING
    • YouTube
    • Vimeo
    • Home
    • News & Blog
    • on-call schedule

    CONTACT US:
    Intl: +49 331 29878-0

    US: +1 (202) 470-0885
    UK: +44 (20) 88167095

    CONTACT VIA EMAIL:
    info@derdack.com

    OFFICES:
    US & Europe

    NEWSLETTER:
    Sign up here

    CAREER:
    Latest job offers

    EVENTS

    • No Upcoming Events
    • Who we help
    • Products
    • How to Buy
    • About Derdack
    • News & Blog
    • Free Trial
    • Twitter
    • Facebook
    • LinkedIn
    • XING
    • YouTube
    • Vimeo

     © 1999-2021 Derdack – Imprint, Privacy policy

    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Contact Derdack
    • News & Blog
    • Request Demo