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    Integration with 3rd Party Systems

    Integration with 3rd Party Systems

    • February 26, 2021
    • Technical

    Integrations of third-party systems with Enterprise Alert, what is possible? In my work with new and existing customers, I keep coming across the assumption that Enterprise Alert is not able to be integrated with certain third-party systems in order to receive and process events and fault messages from this system. Basically, first of all, we

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    February 26, 2021

    Alert Escalation in Enterprise Alert

    Alert Escalation in Enterprise Alert

    • February 16, 2021
    • Technical

    Enterprise Alert® is a leading enterprise-class software for automated, targeted, and traceable alerting and this includes comprehensive capabilities for alert escalation. In the course of my work, be it with new customers, existing customers or even prospects, I repeatedly find that the term ‘escalation’ is often defined very differently and technically implies different implementations and

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    February 16, 2021

    Empowering Remote Users

    Empowering Remote Users

    • December 9, 2020
    • CustomersIT OpsTechnical

    Empowering the Remote User with Enterprise Alert’s Mobile App 2020 has certainly presented all of us with its fair share of challenges.  Small businesses and large organizations alike have been forced to change policies and procedures to adapt to the concept of ‘the remote worker’.  As more and more employees are working from home, it

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    December 9, 2020

    Tips & Tricks: Keeping track of user profile changes

    Tips & Tricks: Keeping track of user profile changes

    • December 3, 2020
    • CustomersIT OpsTechnical

    Why tracking of Enterprise Alert user profiles? As an administrator, you want to enable your users and not restrict them wherever possible. But this means you will have to keep track of your users. In the end, you are responsible if some critical alert is not properly escalated. But not just Users interfere with the

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    December 3, 2020

    Secure mobile Authentication with Azure Active Directory

    Secure mobile Authentication with Azure Active Directory

    • November 13, 2020
    • Technical

    Enterprise Alert is the premier solution for reliable, targeted, and accountable Alerting. At Derdack, we have always aimed to provide the best possible security combined with an easy to use User interface. Part of this UI is the Enterprise Alert mobile App which supports secure 2-factor authentication by integrating with ADFS. With the current trend

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    November 13, 2020

    Enterprise Alert 2019 Update 8.5.1 released

    Enterprise Alert 2019 Update 8.5.1 released

    • October 9, 2020
    • Technical

    On October 7th we released a new Enterprise Alert version, version 8.5.1.  Included in this release are the following enhancements: Enhanced retrieval of HP OMi Events Updated REST API retrieval of event data SMTP Server updates Enhanced Backend Security Enhanced retrieval of HP OMi Events With HPOMi now Microfocus OBM being that widespread in onsite

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    October 9, 2020

    Alerts out of your database (SQL, Powershell, REST API)

    Alerts out of your database (SQL, Powershell, REST API)

    • October 7, 2020
    • Energy & UtilitiesManufacturingTechnical

    Whether it be on the administrative side of the house or in a production environment, the digital world is not slowing down.  In fact, it is increasing by the second.  Data is collected from a thousand different sources and often stored in the same number of places.  Automating the collection, analyzing and augmentation of this

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    October 7, 2020

    Any PLC alarm on your mobile device

    Any PLC alarm on your mobile device

    • September 25, 2020
    • Energy & UtilitiesManufacturingTechnicalTransport & Logistics

    Real-time mobile alerting for better shopfloor maintenance Maintenance of machines is an incredibly important task. And it is important to fix a machine before it completely fails. In reactive maintenance scenarios, speed of response is key. Once an issue is detected is important to communicate as reliably and quickly as possible to the right engineer.

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    September 25, 2020

    How Enterprise Alert solves typical problems in network monitoring

    How Enterprise Alert solves typical problems in network monitoring

    • September 2, 2020
    • IT OpsTechnical

    A new article in the September issue of LANLine (“Automation creates productivity”) summarizes typical challenges and problems in network monitoring very well and is really worth reading. I would like to briefly discuss some of the issues raised and how our product Enterprise Alert® was developed to solve them. Problem 1: Immediate response Of course,

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    September 2, 2020

    Customize your Enterprise Alert dashboard

    Customize your Enterprise Alert dashboard

    • August 31, 2020
    • Technical

    There is nothing more frustrating for IT Professionals than having to go to multiple places and sometimes into multiple systems to track down an issue.  Yes, it is the job, but with Enterprise Alert, we provide a single pane of glass that contains all events, policies, and alert notifications in one place.  The next question

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    August 31, 2020

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    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
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