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Targeted Alert Notifications – Anywhere Actions

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    On-Prem? Cloud? Hybrid? What is my best option?

    On-Prem? Cloud? Hybrid? What is my best option?

    • May 16, 2022
    • Technical

    With the Cloud Bridge introduction, I started reaching out to our customer base to make sure people are aware of what this feature can do, Usually, I try to keep our customers up to date through blogs or the occasional webinar but with the Cloud Bridge, I went for a more personal approach. Reaching out

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    May 16, 2022

    Basic Authentication in Exchange Online ends

    Basic Authentication in Exchange Online ends

    • May 6, 2022
    • Technical

    In February 2021 Microsoft announced that basic authentication would be deprecated some time in the second half of 2021) but extended the deadline due to popular demand. Just a couple of days ago Microsoft announced that the final deadline for the Basic Authentication is October 1. But why are we posting about this here? Well,

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    May 6, 2022

    Exploring Enterprise Alert User Types

    Exploring Enterprise Alert User Types

    • March 21, 2022
    • Technical

    Enterprise Alert offers the ability to get in touch with your users multiple ways to help you fit your business needs.  We at Derdack pride ourselves in being customer first when it comes to not only product enhancements and features but also support and building that customer/vendor relationship that lasts for years.  We want to

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    March 21, 2022

    Enterprise Alert Update 9.3 brings great improvements for the OPC connector

    Enterprise Alert Update 9.3 brings great improvements for the OPC connector

    • February 7, 2022
    • Technical

    We have released an update for Enterprise Alert 9 (version 9.3) that revolutionizes our OPC connector and also includes some bug fixes. Read all the details in this article. Previous OPC connector configuration Until now, the OPC connector was configured via the Web Portal. In particular, all OPC nodes on the OPC server that were

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    February 7, 2022

    Benefits of Enterprise Alert’s Mobile App

    Benefits of Enterprise Alert’s Mobile App

    • January 17, 2022
    • Technical

    Being in touch with your customers is key to any business.  We at Derdack pride ourselves in being customer first when it comes to not only product enhancements and features but also support and building that customer/vendor relationship that lasts for years.  We recently took a trip to Texas to visit several customers and the

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    January 17, 2022

    Enterprise Alert 9.2 Update Brings Great Flood Protection Enhancements

    Enterprise Alert 9.2 Update Brings Great Flood Protection Enhancements

    • January 3, 2022
    • Technical

    We have released another update for Enterprise Alert 9 (version 9.2) which enhances the flood protection mechanism. This will help you to setup scenarios where you do not want the flood protection to be active for every notification channel. Read all details in this article. How it works In previous versions flood protection was always

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    January 3, 2022

    Common Security related Questions and Answers

    Common Security related Questions and Answers

    • December 23, 2021
    • Technical

    In light of the recent news about yet another reported Zero-Day Exploit and the accompanying discussions about security, let’s touch on the topic of security audits and how Enterprise Alert can be configured to avoid or at least minimize potential security impact. First, let’s establish what we mean by security audit. A security audit is

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    December 23, 2021

    Tips & Tricks: Keeping Track of Event-Processing Delays

    Tips & Tricks: Keeping Track of Event-Processing Delays

    • December 23, 2021
    • CustomersIT OpsTechnical

    What happened? A couple of weeks ago our partner Rok Ponikvar from S&T contacted me about an issue one of his customers faced. His customer complained that Enterprise Alert is not alerting on current issues and even if he creates a test ticket in his OBM system no alert goes out. After a little back

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    December 23, 2021

    Enhanced Enterprise Alert Reporting with Power BI

    Enhanced Enterprise Alert Reporting with Power BI

    • December 22, 2021
    • Technical

    The benefits of using the correct reporting, analytics and information delivery capabilities can transform an organization.  Having access to timely data, reporting, and analytic capabilities helps to ensure the ability to get the right data to the right users at the right time.  Having the ability to pull any information that your business needs at

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    December 22, 2021

    Enterprise Alert 9.1 Update brings Microsoft Teams and SIGNL4 connectivity

    Enterprise Alert 9.1 Update brings Microsoft Teams and SIGNL4 connectivity

    • November 29, 2021
    • NewsSoftwareTechnical

    As announced at the User Group Meeting 2021, we are now releasing Enterprise Alert 9.1. This version brings a set of new features extending the capabilities in some crucial areas. Here is what’s new in a nutshell: 2-way connector to Microsoft Teams to manage alerts from a Teams channel Cloud bridge allowing to link Enterprise

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    November 29, 2021

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    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
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