The pressure on IT budgets, lack of skilled workforce and the need to deliver IT on time and to guarantee its availability requires an increasing level of automation of processes and practices. Hence, the pace of IT automation is accelerating and promises to reduce risk, costs and to improve operational excellence. Generally, IT automation requires
As of today Update 1 for Enterprise Alert 2017 is available adding exciting new features in particular a super-easy powerful REST webhook. You are going to love it! Super-easy and flexible Webhook/REST API The new REST API is designed for super-easy integration with an abundance of 3rd party applications. We designed it as a multi-app
Utilities companies represent a particular challenge for modern alarm solutions. Due to the decentralised distribution of installations and plants in rural and urban areas, operation, maintenance and repair are already associated with considerable technical, logistical and personnel expenditure. Several factors that are negligible in centralized scenarios must be taken into account. Location, accessibility, network coverage,
With Solarwinds being one monitoring tool among many others, we see a growing number of customers integrating Enterprise Alert with Solarwinds products for a greater alert notification and incident response experience. Though Solarwinds used to offer their own notification product – Alert Central, they officially decided to discontinue it in 2016. It used to be
Derdack, leading provider of anywhere incident notification and response solutions, announces the next major release of their flagship product, Enterprise Alert®. Enterprise Alert 2017 is another milestone in enabling enterprises and organizations to respond faster and more effective to technical incidents in IT, OT and IoT. Enterprise Alert® is used by hundreds of enterprises
Enterprise Alert 2017 comes with a bunch of great new functionalities, e.g. improved Web portal design, cross-team escalation, secure, encrypted VoIP, etc. You can find a complete list of new features in the What’s New document at the link below: https://downloads.enterprisealert.com/Products/EnterpriseAlert/Manuals/EA2017_Whats_New.pdf Enterprise Alert 2017 is now officially available and this article describes more in
Imagine the situation where your colleague is on-call but he has an important, unplanned appointment. He calls you if you can cover him for two hours. Of course you can. Wouldn’t it be convenient now if you can just manage this easily from your mobile app? You can. You just need two things in Enterprise
One of the great things about Enterprise Alert is how many ways it gives you to interact with alerts. As a user, you have a ton of different channels to be reached on (email, voice, app push, sms, skype for business), you have options to reach out and talk to others about the issue, you
Follow the sun scheduling is adopted by many larger, global corporations with offices all around the world. With “follow the sun”, the goal is to be able to enable more efficient customer support with less response time. Within Enterprise Alert, how is such scheduling implemented and how is it utilized when implementing workflows that take
“While with on premise software every customer has a different problem, with cloud all have the same”. I posted this on Twitter a couple of days ago in the shade of repeated cloud availability or security issues ranging from Cloudflare over Amazon to Microsoft Skype. It depicts one critical aspect about cloud computing – centralization. Of course, cloud in