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Targeted Alert Notifications – Anywhere Actions

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    Reliable incident alerting for critical IT systems at German health insurance provider Debeka

    Reliable incident alerting for critical IT systems at German health insurance provider Debeka

    • November 10, 2021
    • BusinessCustomersTechnical

    “Thanks to Enterprise Alert and the acknowledgement function, we can track the alerting and response digitally and have the certainty that our employees always take care of incidents in our critical IT infrastructure in a timely manner. IT alerting with Derdack, which has to be documented according to BaFin KRITIS, is highly reliable.”, Markus Reusch,

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    November 10, 2021

    Derdack in Switzerland

    Derdack in Switzerland

    • October 6, 2021
    • BusinessNews

    We are excited to move closer to our Swiss partners and customers. From now on you can find Derdack in Switzerland, too. Derdack Schweiz AG was founded at the beginning of June as a 100% subsidiary of Derdack GmbH. With Bern as location, we are close to our existing customers and partners and also have

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    October 6, 2021

    A reliable and secure on-premises alerting solution for NRB Group

    A reliable and secure on-premises alerting solution for NRB Group

    • February 4, 2021
    • BusinessCloud ServicesConsultancyCustomersSoftwareStaffing

    “We wanted to have something directly on-prem and exchange our physical servers for virtual ones. Enterprise Alert ensures higher internal flexibility for our technical teams. The product was easy to implement and just as easy to use.” Gregory Beterams, NRB Group About With a consolidated turnover of € 333 million and over 2,200 employees, the

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    February 4, 2021 0

    The (almost) forgotten benefits of perpetual licensing

    The (almost) forgotten benefits of perpetual licensing

    • December 11, 2020
    • Business

    As we are seeing subscription-based software license models ‘rule the world’, one might wonder why they are that successful. And we need to ask the question if they are truly in the interest of customers. Who profits from the rise of subscription models? A major driver of course has been the rise of ‘software as

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    December 11, 2020

    Automating Incident Callouts for Canadian Pacific’s Engineering Team

    Automating Incident Callouts for Canadian Pacific’s Engineering Team

    • November 3, 2020
    • BusinessCustomersIT OpsTransport & Logistics

    “Enterprise Alert continues to successfully serve CP in an efficient and effective way, more recently by providing the Engineering Department with a reliable, automated tool that speedily transmits messages in full to its target audience.” Ali Damji, Director, Engineering Works, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad incorporated in

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    November 3, 2020 0

    Ready to move on and pick up speed again

    Ready to move on and pick up speed again

    • July 9, 2020
    • BusinessEventsIT OpsNews

    We are going through an incredibly difficult time of uncertainty, lockdowns, cutbacks, and even fear. Taking this time to optimize and rethink the way we do business is essential in ensuring we get back on track and return even stronger than before. Most of us have been working from home for months now and, in

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    July 9, 2020

    Keep the lights on – how Derdack facilitates remote work, communications and anywhere operations

    Keep the lights on – how Derdack facilitates remote work, communications and anywhere operations

    • March 31, 2020
    • BusinessEnergy & UtilitiesFinancial & BankingIT OpsManufacturingTechnicalTransport & Logistics

    How we can support you We’ve already heard from a couple of customers that continuous operation of critical IT is a ‘must’ in our turbulent times. Not only to facilitate remote work and home office for an unprecedented number of workers but also to keep critical IT infrastructure going. Our customers attest that Enterprise Alert

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    March 31, 2020

    Announcing Enterprise Alert 2019

    Announcing Enterprise Alert 2019

    • March 27, 2019
    • BusinessNewsTechnical

    Today we are announcing the general availability of Enterprise Alert 2019! We have spent more than 1 year of development to enhance Enterprise Alert. Among many smaller features, further performance improvements and revised mobile apps, release 2019 introduces comprehensive multi-tenant management providing for benefits like Controlled data and entity segregation with strict ownership management Drastically lowered risk

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    March 27, 2019

    Unleash the Power of Anywhere IT Ops with Enterprise Alert and its Mobile App

    Unleash the Power of Anywhere IT Ops with Enterprise Alert and its Mobile App

    • December 13, 2018
    • BusinessIT OpsTechnical

    When we introduced ‘remote actions’ in 2012, i.e. the execution of IT automation tasks from your smartphone, we aimed at empowering the mobile (IT) workforce of the future. We aimed at relieving IT people from being bound to their desks, notebooks and PCs. Through our mobile app for iPhone and Android, IT incident responders were enabled

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    December 13, 2018

    Take your ITIL incident management to the next level with Enterprise Alert

    Take your ITIL incident management to the next level with Enterprise Alert

    • December 10, 2018
    • BusinessIT OpsTechnical

    ITIL incident management aims to manage the lifecycle of all incidents. And the simple goal is rapid response and resolution, hence IT uptime, as modern IT is the backbone of a rapidly growing number of processes. Enterprise Alert is the perfect tool to accelerate and mobilize critical parts of the incident management process. It has

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    December 10, 2018 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • checking-mobile Enhancing SCOM alert notifications
    • Announcing Enterprise Alert 2019
    • who-is-on-call-sharepoint Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

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    alert alert notifications Anywhere Resolution Anywhere Response Azure azure BMC customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 Gartner HPE HPE ITSM incident Incident Management Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft mobile Mobile App monitoring OMS on-call on-call schedule Operational Alerting rapid response release Remote Action REST API SCOM security SolarWinds NPM System Center update User Group voice

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Strategic Partners
      • Derdack Podcast
      • Contact Derdack
    • News & Blog
    • Request Demo
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