“We wanted to have something directly on-prem and exchange our physical servers for virtual ones. Enterprise Alert ensures higher internal flexibility for our technical teams. The product was easy to implement and just as easy to use.” Gregory Beterams, NRB Group About With a consolidated turnover of € 333 million and over 2,200 employees, the
As we are seeing subscription-based software license models ‘rule the world’, one might wonder why they are that successful. And we need to ask the question if they are truly in the interest of customers. Who profits from the rise of subscription models? A major driver of course has been the rise of ‘software as
“Enterprise Alert continues to successfully serve CP in an efficient and effective way, more recently by providing the Engineering Department with a reliable, automated tool that speedily transmits messages in full to its target audience.” Ali Damji, Director, Engineering Works, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad incorporated in
We are going through an incredibly difficult time of uncertainty, lockdowns, cutbacks, and even fear. Taking this time to optimize and rethink the way we do business is essential in ensuring we get back on track and return even stronger than before. Most of us have been working from home for months now and, in
How we can support you We’ve already heard from a couple of customers that continuous operation of critical IT is a ‘must’ in our turbulent times. Not only to facilitate remote work and home office for an unprecedented number of workers but also to keep critical IT infrastructure going. Our customers attest that Enterprise Alert
Today we are announcing the general availability of Enterprise Alert 2019! We have spent more than 1 year of development to enhance Enterprise Alert. Among many smaller features, further performance improvements and revised mobile apps, release 2019 introduces comprehensive multi-tenant management providing for benefits like Controlled data and entity segregation with strict ownership management Drastically lowered risk
When we introduced ‘remote actions’ in 2012, i.e. the execution of IT automation tasks from your smartphone, we aimed at empowering the mobile (IT) workforce of the future. We aimed at relieving IT people from being bound to their desks, notebooks and PCs. Through our mobile app for iPhone and Android, IT incident responders were enabled
ITIL incident management aims to manage the lifecycle of all incidents. And the simple goal is rapid response and resolution, hence IT uptime, as modern IT is the backbone of a rapidly growing number of processes. Enterprise Alert is the perfect tool to accelerate and mobilize critical parts of the incident management process. It has
The area of alerting has very much matured over the past 10 years and there is now a number of specialized vendors in both mass notifications and operational alerting. It can be very difficult to make the right choice for a specific business need. However, it is possible to identify these two main segments and
In a survey conducted at Microsoft Ignite 2018 in Orlando, Florida, Derdack investigated the state of IT alerting solutions among businesses. The survey is based on 368 participants, randomly selected among IT professionals visiting the expo showfloor. The survey revealed if and if yes, which IT alerting solutions (ITSA / “IT Service Alerting”) businesses use to