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Targeted Alert Notifications – Anywhere Actions

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    Announcing Enterprise Alert 2019

    Announcing Enterprise Alert 2019

    • March 27, 2019
    • BusinessNewsTechnical

    Today we are announcing the general availability of Enterprise Alert 2019! We have spent more than 1 year of development to enhance Enterprise Alert. Among many smaller features, further performance improvements and revised mobile apps, release 2019 introduces comprehensive multi-tenant management providing for benefits like Controlled data and entity segregation with strict ownership management Drastically lowered risk

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    March 27, 2019

    Unleash the Power of Anywhere IT Ops with Enterprise Alert and its Mobile App

    Unleash the Power of Anywhere IT Ops with Enterprise Alert and its Mobile App

    • December 13, 2018
    • BusinessIT OpsTechnical

    When we introduced ‘remote actions’ in 2012, i.e. the execution of IT automation tasks from your smartphone, we aimed at empowering the mobile (IT) workforce of the future. We aimed at relieving IT people from being bound to their desks, notebooks and PCs. Through our mobile app for iPhone and Android, IT incident responders were enabled

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    December 13, 2018

    Take your ITIL incident management to the next level with Enterprise Alert

    Take your ITIL incident management to the next level with Enterprise Alert

    • December 10, 2018
    • BusinessIT OpsTechnical

    ITIL incident management aims to manage the lifecycle of all incidents. And the simple goal is rapid response and resolution, hence IT uptime, as modern IT is the backbone of a rapidly growing number of processes. Enterprise Alert is the perfect tool to accelerate and mobilize critical parts of the incident management process. It has

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    December 10, 2018 0

    Mass and Emergency Notifications versus Operational Alerting

    Mass and Emergency Notifications versus Operational Alerting

    • November 19, 2018
    • Business

    The area of alerting has very much matured over the past 10 years and there is now a number of specialized vendors in both mass notifications and operational alerting. It can be very difficult to make the right choice for a specific business need. However, it is possible to identify these two main segments and

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    November 19, 2018 0

    Survey reveals rapidly growing role of IT Service Alerting

    Survey reveals rapidly growing role of IT Service Alerting

    • September 28, 2018
    • BusinessIT OpsNews

    In a survey conducted at Microsoft Ignite 2018 in Orlando, Florida, Derdack investigated the state of IT alerting solutions among businesses. The survey is based on 368 participants, randomly selected among IT professionals visiting the expo showfloor. The survey revealed if and if yes, which IT alerting solutions (ITSA / “IT Service Alerting”) businesses use to

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    September 28, 2018

    Saving lives by ensuring uptime of mission-critical IT at Gift of Hope

    Saving lives by ensuring uptime of mission-critical IT at Gift of Hope

    • September 19, 2018
    • BusinessCustomersIT Ops

    “Enterprise Alert eliminates the ‘human factor’, i .e. any human latency, in critical alerting. It is unmatched when it comes to automation and deep-level integration.” David Young, IT  operations, Gift of Hope About Gift of Hope Organ & Tissue Donor Network is a non-profit organ procurement organization that coordinates organ and tissue donation and provides public education on

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    September 19, 2018 0

    Boost agility of shop floor teams for Industry 4.0

    Boost agility of shop floor teams for Industry 4.0

    • July 24, 2018
    • BusinessManufacturingNewsTechnical

    The fourth industrial revolution, Industry 4.0, is happening today. Recent progress in manufacturing automation requires fewer individuals on a shop floor to do manual work with and at machines. However, those people are now required to respond faster and more effectively to keep manufacturing up and running. Fortunately, the industrial Internet of Things (IoT) allows

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    July 24, 2018

    Automated IT alerting – a low hanging fruit in IT automation?

    Automated IT alerting – a low hanging fruit in IT automation?

    • May 1, 2018
    • BusinessIT OpsTechnical

    The pressure on IT budgets, lack of skilled workforce and the need to deliver IT on time and to guarantee its availability requires an increasing level of automation of processes and practices. Hence, the pace of IT automation is accelerating and promises to reduce risk, costs and to improve operational excellence. Generally, IT automation requires

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    May 1, 2018 0

    Automating Incident Callouts at Canadian Pacific

    Automating Incident Callouts at Canadian Pacific

    • March 2, 2018
    • BusinessCustomersIT OpsTransport & Logistics

    “Enterprise Alert delivers the right information to the right people at the right time and in the most convenient and effective way. It has become a foundational part of our services toolbox.” Ernest Pedersen, Business Analyst, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad, incorporated in 1881. It was Canada’s first transcontinental railway.

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    March 2, 2018 0

    Mobile Alerting and Alert Management in the Utilities Industry

    Mobile Alerting and Alert Management in the Utilities Industry

    • November 17, 2017
    • BusinessEnergy & UtilitiesTechnical

    Utilities companies represent a particular challenge for modern alarm solutions. Due to the decentralised distribution of installations and plants in rural and urban areas, operation, maintenance and repair are already associated with considerable technical, logistical and personnel expenditure. Several factors that are negligible in centralized scenarios must be taken into account. Location, accessibility, network coverage,

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    November 17, 2017 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Most popular

    • Take your ITIL incident management to the next level with Enterprise Alert Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM) Mobile alert notifications for HP Service Manager (HPSM)
    • Enterprise Alert® 2015: Flood Protection is so cool! Enterprise Alert® 2015: Flood Protection is so cool!
    • Enhancing SCOM alert notifications Enhancing SCOM alert notifications
    • On-Call Schedule Management with Auto-Rotation On-Call Schedule Management with Auto-Rotation
    • Definition of Event, Alert, Incident and Notification Definition of Event, Alert, Incident and Notification
    • Announcing Enterprise Alert 2019 Announcing Enterprise Alert 2019
    • Advanced Alert Notifications for Solarwinds delivered on premise Advanced Alert Notifications for Solarwinds delivered on premise

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    • Transport & Logistics (1)

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    alert alert notification alert notifications Anywhere Resolution Anywhere Response azure customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Gartner HPE HPE ITSM incident Incident Management Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft Mobile App NA User Group OMS on-call on-call schedule Operational Alerting Partnership phone PowerShell rapid response SCOM scripting scsm Skype SolarWinds NPM System Center update User Group voice Windows

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
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      • Pricing and Quotes
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