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Targeted Alert Notifications – Anywhere Actions

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    On-Call Scheduling and centralized IT Alerting at Frost Bank

    On-Call Scheduling and centralized IT Alerting at Frost Bank

    • August 25, 2017
    • BusinessCustomersFinancial & BankingIT Ops

    “Enterprise Alert gives us peace of mind that critical issue s are always being taken care of. Our response has become much faster , almost real – time.”   Roger Salinas, IT Operations, Frost Bank Frost Bank implemented a centralized alert notification system on premise to maintain security and privacy of sensitive data. Frost Bank now

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    August 25, 2017 0

    Meet us at Microsoft Ignite in Atlanta!

    Meet us at Microsoft Ignite in Atlanta!

    • August 2, 2016
    • Events

    Derdack at Microsoft Ignite – for a 10x faster incident response and resolution in IT operations Enterprises who rely on IT systems that need to be available 24×7 require a rapid response to any incident and failure threatening their business continuity. A solid IT monitoring is fundamental but doesn’t guarantee a swift response. Without reliable,

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    August 2, 2016 0

    Keeping Accountability of Your Alerts

    Keeping Accountability of Your Alerts

    • June 14, 2016
    • Technical

    We’re often asked by IT Managers how we can help with accountability of alerting. Being able to track who actually received the alert, acknowledged it, and followed through with it, is important in maintaining accountability and ensuring that alerts aren’t just tossed aside. It also helps in determining where any lag in MTTRs is occurring,

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    June 14, 2016 0

    How to include a Link to a SCOM Alert into the Alert Text?

    How to include a Link to a SCOM Alert into the Alert Text?

    • May 6, 2016
    • Technical

    Enterprise Alert can generate alert messages for alerts received from Microsoft System Center Operations Manager (SCOM). In your Alert Policy you can dynamically insert various parameters from the SCOM alert into the message text. If you receive the alert message on your laptop, mobile phone or tablets via email, push notification or SMS it would

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    May 6, 2016 0

    Enhancing SCOM alert notifications

    Enhancing SCOM alert notifications

    • April 27, 2016
    • Technical

    Microsoft SCOM (System Center Operations Manager) has limited built-in alert notifications. They are fine for basic tasks but lack critical features required for larger IT departments, for 24/7 IT monitoring and after-business-hours incident response. You can either script a lot to cover some critical issues (there are a few good blog post) or you can choose an

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    April 27, 2016 0

    Let’s meet at Automation Management Summit in St. Charles, MO

    Let’s meet at Automation Management Summit in St. Charles, MO

    • April 18, 2016
    • Events

    Mobile real-time alerting & app-enabled anywhere response for Microsoft System Center and OMS  April 28, 2016 – Ameristar Casino Resort & Spa – St. Charles (MO) Visit Derdack at the Automation Management Summit in St. Charles and discover our MS-certified solution Enterprise Alert, providing fully-automated IT alerting & app-enabled anywhere response. Derdack enables an up to 10x

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    April 18, 2016 0

    Getting Microsoft System Center fit for 24/7 IT operations with on-call teams

    Getting Microsoft System Center fit for 24/7 IT operations with on-call teams

    • June 9, 2015
    • News

    Are you looking at cutting costs by moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? If you have already on-call teams – are your people receiving too many alerts at night? Or are they in danger

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    June 9, 2015 0

    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Contact Derdack
    • News & Blog
    • Request Demo