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Targeted Alert Notifications – Anywhere Actions

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    Import and Export for OnCall Times

    Import and Export for OnCall Times

    • March 23, 2021
    • Technical

    On-call planning is one of the most popular features in Enterprise Alert and is widely used by users, team managers and administrators. However, in our discussions we keep finding that it is not simply done with 5 minutes of planning. Scheduling often depend on external systems. This can range from a simple excel form provided

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    March 23, 2021

    Integration with 3rd Party Systems

    Integration with 3rd Party Systems

    • February 26, 2021
    • Technical

    Integrations of third-party systems with Enterprise Alert, what is possible? In my work with new and existing customers, I keep coming across the assumption that Enterprise Alert is not able to be integrated with certain third-party systems in order to receive and process events and fault messages from this system. Basically, first of all, we

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    February 26, 2021

    Improved 2-way integration with BMC product family

    Improved 2-way integration with BMC product family

    • June 25, 2020
    • Technical

    With our latest release 8.4.4, we included a number of changes to our 2-way smart connectors for the BMC product family to improve running scenarios as well as to ease the way for more integration to benefit from the reliable notifications and remote remediation capabilities Enterprise Alert offers. For those not familiar with our 2-way

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    June 25, 2020

    Two-Way Integration with any Backend System using Scripting

    Two-Way Integration with any Backend System using Scripting

    • August 17, 2016
    • Technical

    Enterprise Alert offers code-less integration with a variety of standard tools, e.g. Microsoft System Center, HP Operations Manager, HP Service Manager, etc. Besides this open API’s like command line, Web service, SMTP and more are available for easy integration almost every backend system. There is also a neat way for integrating backend systems using the

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    August 17, 2016 0

    Send Alerts via Web Services and Simulate from the Browser

    Send Alerts via Web Services and Simulate from the Browser

    • June 8, 2016
    • Technical

    In Enterprise Alert you can create your own custom event providers allowing you to submit event data from backend systems via HTTP GET, HTTP POST or SOAP / .NET Web services. This is a very powerful way to integrate with proprietary tools and infrastructure. The Web Services interface of Enterprise Alert offers a convenient way

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    June 8, 2016 0

    Integration of any Backend System with Enterprise Alert with just one Command Line

    Integration of any Backend System with Enterprise Alert with just one Command Line

    • May 27, 2016
    • Technical

    Enterprise Alert offers various interfaces which allow you to submit events and thereby generate alert notifications. Besides the so called smart connectors for code-less integration with specific products Enterprise Alert also offers generic interfaces for programmatic integration of your backend systems. One very convenient option for integration with just one line is the command line interface (CLI). With the

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    May 27, 2016 0

    Enterprise Alert Integration with SolarWinds via SMTP

    Enterprise Alert Integration with SolarWinds via SMTP

    • August 11, 2015
    • Technical

    Enterprise Alert can integrate easily with SolarWinds using the Enterprise Alert SMTP server.  In order to do this just generate an email Action and forward this email to Enterprise Alert. For configuring the integration via SMTP you can follow the steps below. Open the SolarWinds Advanced Alert Manager Click on Configure Alerts Click Edit and

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    August 11, 2015 0

    Example for customizing SCSM integration to meet your workflows

    • April 24, 2015
    • Technical

    We are pleased to announce that we have developed a Management Pack (MP) for Microsoft System Center Service Manager (SCSM), which allows you to send updates to Enterprise Alert® when a specific incident field changes. For instance, you can automatically send updates to Enterprise Alert when the support group of an incident changes e.g. from

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    April 24, 2015 0

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    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
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      • Careers
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      • Contact Derdack
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