Derdack at Microsoft Ignite – for a 10x faster incident response and resolution in IT operations

Enterprises who rely on IT systems that need to be available 24×7 require a rapid response to any incident and failure threatening their business continuity. A solid IT monitoring is fundamental but doesn’t guarantee a swift response. Without reliable, mobile real-time alerting, 24/7 IT operations with on-call teams become a risky game. On the other hand, the operation of permanently staffed IT operation centers is expensive and inefficient.

Derdack enables fully automated alert notifications ensuring targeted and reliable alerting of on-call teams via voice calls, text, push and instant messaging. For a true remote experience a native mobile app represents a powerful tool to on-call staff enabling anywhere troubleshooting and incident resolution, even when enjoying your favorite team’s baseball game.

Visit Derdack at Microsoft Ignite in Atlanta to experience live how modern IT service management and IT operations can be extended for a 10x faster incident response and resolution.

Where: Georgia World Congress Center, Atlanta (GA)

When: September 26-30, 2016

Booth: #2256