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Targeted Alert Notifications – Anywhere Actions

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    ChatOps with Skype for Business and Lync – a walled-garden solution for enterprises

    ChatOps with Skype for Business and Lync – a walled-garden solution for enterprises

    • July 6, 2016
    • BusinessTechnical

    Derdack has been providing a ChatOps solution for Microsoft Lync and Skype for Business since 2009 when we launched the first integration into Microsoft Lync. Now, the solution is incredibly powerful enabling a wealth of integrations and actions to control systems. At the same it uses the power of Microsoft Skype for Business regarding connected

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    July 6, 2016 0

    When Alerting Reliability Counts, Count on Enterprise Alert

    When Alerting Reliability Counts, Count on Enterprise Alert

    • June 30, 2016
    • BusinessNewsTechnical

    Alerting Reliability: the ability to be relied on or depended on, as for accuracy, honesty, or achievement. In IT, alerting reliability is the key to up time. Enterprise Alert helps increase reliability by getting you the alerts you need, when you need them, to the people that need them, and allows you to neutralize the

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    June 30, 2016 0

    60% faster IT incident resolution at CBR Fashion Group

    60% faster IT incident resolution at CBR Fashion Group

    • June 29, 2016
    • BusinessCustomersNews

    Situation With its Street One and CECIL brands, the CBR Fashion Group is one of Germany’s Top Five womenswear companies. CBR Fashion is one of the fastest fashion companies with only 90 days from trend discovery to delivery at 8,900 points-of-sale in 19 countries. CBR heavily depends on fully automated processes. Uptime of their mission-critical IT

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    June 29, 2016 0

    Higher IT uptime through anywhere incident response

    Higher IT uptime through anywhere incident response

    • June 20, 2016
    • BusinessCustomersNews

    The Indiana University Bloomington Auxiliary IT department monitors their systems with Microsoft System Center Operations Manager (SCOM). To ensure consistent operation and IT uptime around the clock, the ability to notify employees outside business hours is essential. Derdack’s Enterprise Alert is now used to automate incident alerting from SCOM and forward critical notifications to key personnel,

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    June 20, 2016 0

    message master® xsp – mobile text messaging platform

    message master® xsp – mobile text messaging platform

    • June 17, 2016
    • Business

    message master® xsp is a mobile text messaging platform that is in use by hundreds of service providers and telecom companies worldwide. With message master ® xsp 7 wireless application service providers (ASP) can create, customise and roll out mobile messaging services and applications in days or even hours using the powerful, graphical Application Design Studio

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    June 17, 2016 0

    Mobile Apps for Maintenance Dispatching

    Mobile Apps for Maintenance Dispatching

    • April 27, 2016
    • BusinessEnergy & UtilitiesManufacturingTechnical

    There is no doubt that smartphones and tablets have become a premier user touch-point to IT, entertainment and information services. It seems logical to transfer this concept to the world of manufacturing and make mobile apps abundant on the plant floor. Maintenance dispatching is an excellent field of application. We at Derdack believe that mobile

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    April 27, 2016 0

    Derdack named a ‘Cool Vendor’ by Gartner

    Derdack named a ‘Cool Vendor’ by Gartner

    • April 26, 2016
    • BusinessEnergy & UtilitiesManufacturingNews

    Potsdam, Germany, April 26, 2016: Derdack, a leading provider of operations alerting and app-enabled incident management, today announced has been included in the list of “Cool Vendors” in the “Cool Vendors in Digitalization Through Industrie 4.0” by Bettina Tratz-Ryan, Christian Titze, April 14, 2016 report by Gartner, Inc Every year, Gartner identifies “Cool Vendors” based

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    April 26, 2016 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • checking-mobile Enhancing SCOM alert notifications
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    • who-is-on-call-sharepoint Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Derdack Podcast
      • Contact Derdack
    • News & Blog
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