Derdack

Targeted Alert Notifications – Anywhere Actions

Derdack
  • Use Cases
    • Overview
    • Enterprise IT Alerting
    • IT Managed Services
    • Mobile Alerting in Manufacuring
    • Critical Operations Alerting in Banking & Financial
    • Field Service Dispatching in Energy & Utilities
    • Use Cases in other Industries
  • Products
    • Overview
    • Enterprise Alert®
      • Overview
      • Alert Notifications
      • On-call Duty Scheduling
      • Collaboration
      • Anywhere Remediation
      • Incident Mgmt. App
      • Integrations
      • Technical Support
      • Online Knowledge Base
      • Derdack FAQ
    • SIGNL4® Cloud
    • References & More
  • How to Buy
    • Overview
    • Pricing and Quotes
    • Find a local Partner
    • Azure Marketplace
  • About Derdack
    • About
    • Careers
    • Partner Program
    • Strategic Partners
    • Derdack Podcast
    • Contact Derdack
  • News & Blog
  • Request Demo
    • de de
  • News & Blog

    • Home
    • News & Blog
    • Business
    • Derdack named a ‘Cool Vendor’ by Gartner

    Derdack named a ‘Cool Vendor’ by Gartner

    • April 26, 2016
    • BusinessEnergy & UtilitiesManufacturingNews
    Derdack named a ‘Cool Vendor’ by Gartner

    Potsdam, Germany, April 26, 2016: Derdack, a leading provider of operations alerting and app-enabled incident management, today announced has been included in the list of “Cool Vendors” in the “Cool Vendors in Digitalization Through Industrie 4.0” by Bettina Tratz-Ryan, Christian Titze, April 14, 2016 report by Gartner, Inc

    Every year, Gartner identifies “Cool Vendors” based upon vendors with a technology or service that is innovative, impactful, and/or intriguing. In this year’s report on the topic, five vendors have been recognized. The report deals with digitalization and Industrie 4.0 (I40) which addresses every industry and sector. However, the most momentum comes from the manufacturing industry. Remote assessment of production floors as well as processes connected to control systems, and shared data between machine providers and implementation, will drive cost containment, innovation and predictive models for maintenance and workflow. Innovation needs an innovation culture in organizations, meaning that critical “out of the box” thinking is nurtured, and also allowed to lead to failure. This critical philosophy is relatively new to organizations in DACH, and therefore, Gartner is looking for cool innovators that are examples of how to build business ideas or enrich an organization in a mainstream or bimodal innovative approach.

    Matthes Derdack, CEO of Derdack, comments: „We consider our inclusion in the Cool Vendor report by Gartner confirmation of our mission to enable higher productivity in IT operations, manufacturing and field services through the deployment of mobile app-enabled alerting and dispatching. Fully automated alerting and anywhere incident management is a logical and easy step towards smarter operations in many industries.“.

    Derdack’s solution processes and filters data and alerts from machines, sensors, existing MES, SCADA and ITSM systems and provides automated alerting and service dispatching. Thus, the right, responsible and available service engineers on the shop floor or in the field are linked to operational equipment. Alerts are distributed using multi-channel communication, tracked and escalated fully automatically. Using the mobile app, service engineers are provided meaningful information, e.g. tips for repair, and an incident-centric collaboration with experts, managers and peers is one touch away. There are even interfaces for remote control of equipment and manufacturing IT. The solution reduces control room work, enables a real-time response to critical incidents and provides greater flexibility for workers on the plant floor and in the field.

    Read more on Derdack Enterprise Alert.

    keyvisualA+B+C

    Disclaimer
    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The Gartner Cool Vendor Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved.

    Tagged

    GartnerIndustrie 4.0

    Share

    Related Posts

    Critical System Alerts via SIGNL4

    December 29, 2022

    Upgrade your shopfloor alerting with Derdack

    September 8, 2022

    We moved our European office – new address

    July 11, 2022

    Enterprise Alert 9.1 Update brings Microsoft Teams and SIGNL4 connectivity

    November 29, 2021

    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Most popular

    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • checking-mobile Enhancing SCOM alert notifications
    • Announcing Enterprise Alert 2019
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • who-is-on-call-sharepoint Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

    Categories

    • Business (37)
    • Cloud Services (5)
    • Consultancy (1)
    • Customers (18)
    • Energy & Utilities (7)
    • Events (23)
    • Financial & Banking (4)
    • IT Ops (19)
    • Manufacturing (8)
    • News (48)
    • Schools (1)
    • Software (9)
    • Staffing (1)
    • Support (4)
    • Technical (141)
    • Transport & Logistics (5)

    Tags

    alert alert notifications Anywhere Resolution Anywhere Response Azure azure BMC customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 Gartner HPE HPE ITSM incident Incident Management Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft mobile Mobile App monitoring OMS on-call on-call schedule Operational Alerting rapid response release Remote Action REST API SCOM security SolarWinds NPM System Center update User Group voice

    Follow us

    • Twitter
    • Facebook
    • LinkedIn
    • XING
    • YouTube
    • Vimeo
    • Home
    • News & Blog
    • Business
    • Derdack named a ‘Cool Vendor’ by Gartner

    CONTACT US:
    Intl: +49 331 29878-0

    US: +1 (202) 470-0885
    UK: +44 (20) 88167095
    CH: +41 (31) 5391990

    CONTACT VIA EMAIL:
    info@derdack.com

    OFFICES:
    US & Europe

    NEWSLETTER:
    Sign up here

    CAREER:
    Latest job offers

    EVENTS

    • No Upcoming Events
    • Who we help
    • Products
    • How to Buy
    • About Derdack
    • News & Blog
    • Free Trial
    • Twitter
    • LinkedIn
    • XING
    • YouTube
    • Vimeo

     © 2022 Derdack – Imprint, Privacy policy

    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Derdack Podcast
      • Contact Derdack
    • News & Blog
    • Request Demo
    Manage Cookie Consent
    We use cookies to optimize our website and our service.
    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    Manage options Manage services Manage vendors Read more about these purposes
    View preferences
    {title} {title} {title}