For over 20 years Derdack has been developing products that meet the challenges of incident management.  It is well documented how Enterprise Alert and SIGNL4 not only filter through the noise with advanced alert policies, but also target the right on-call engineer with the use of sophisticated scheduling, anywhere ad-hoc collaboration and 2way communication back to the originating event source.  Recently, we connected the security and control of Enterprise Alert with the built-in communication channels of SIGNL4 through the use of our Cloud Bridge.  This hybrid setup keeps sensitive data in-house and provided a quick and easy end user subscription along with Push,  SMS and Voice communication through SIGNL4.  We are excited to announce that the final piece of the puzzle is now in place – Remediation!

It is imperative to receive alerts timely and efficiently, but what is equally important is the ability to resolve the underlying issue that generated the alert in the first place.  You can now link the existing Enterprise Alert remote actions to linked SIGNL4 teams using Cloud Bridge.  Placing the power to not only address issues on the go, but also solve them in a timely manner.

Let’s see it in action…

If you are interested in having a look at our CloudBridge offering please feel free to check out our SaaS program at www.SIGNL4.com or if are interested in a demo of the Cloud Bridge feature feel free to reach out to us at support@de.derdack.com.