“Thanks to Enterprise Alert, we have an automated, reliable and fast alerting process for our baggage handling system and other critical systems such as the docking guidance. This allows for guaranteeing a maximum response time of three min until remediation starts.”

Thomas Knöfler, Head of TF2 Flight Operations, BER

Airport Berlin-Brandenburg

Digital and mobile incident management

Business needs

  • Automated alerting
  • Professional alarm system with smartphone app
  • Technical integration via S7 and OPC
  • Established regional provider

Business benefits

  • Guaranteed response time
  • Fast remediation (“MTTR”)
  • Optimization of workflows and processes
  • Industrial interfaces
  • Open for connecting further systems