Tired of managing all your alerts with SCOM subscriptions? Do you need reliable alert notifications after business hours? Too many alerts at night? No tracking, no escalations? No convenient on-call scheduling in System Center? No mobile app?
Microsoft System Center needs to be complemented for IT 24/7 operations and Enterprise Alert is the leading solution for reliable and mobile alert notifications and anywhere app-enabled incident response for Microsoft System Center.
Enterprise Alert is a software package you need to install along with your System Center installation. It connects to System Center components via 2-way plug-ins. A free trial version of the software is available. The accompanying mobile apps are available in the appstores at no charge.
Automated, intelligent and reliable alert notifications by voice, text, IM, push, email (broadcast or sequence) with real-time tracking and escalations.
Powerful mobile app for alert management, collaboration and remote troubleshooting and remedial. Native app for iOS, Android and Windows Phone.
Intuitive drag & drop on-call, 24/ and follow-the-sun team scheduling including “who’s on call” dashboard, even on a mobile device. Comprehensive scheduling including auto-rotation, back-ups, stand-ins, etc
App-enabled execution of SCO runbooks and Powershell scripts for ‘anywhere’ incident troubleshooting and remediation. Results in a much faster response and resolution.
Alert filtering, de-duplication, flood protection, severity checks, responsibility mapping, alert auto-recovery support.
Create and manage service tickets on-the-go. Notify analysts automatically from SCSM.
Enrich alerts from SCOM with information from any source, e.g. your customer CMDB, to create meaningful alert messages.
The industry’s only plug&play 2-way integration for all System Center components: SCOM, SCSM and SCO, enabling alert status updates from a mobile device or via text reply into SCOM. Active Directory-based user management.
Maarten Goet, Inovativ
As a longstanding Microsoft partner and Enterprise Cloud Alliance member, Derdack is highly experienced in working with Microsoft technologies. Numerous software installations based on Microsoft operating and database systems, training and certification of employees as well as a number of successful customer references qualify Derdack for the Gold Competency in ISV Software Solutions.
Technical Consulting and Support Lead