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“Enterprise Alert® allows us to add significant value to our data center offering, which is crucial in attracting new business whilst increasing satisfaction and loyalty for existing customers.”

Eduardo Sandoval, Managing Director, Sonda

Sonda

Reliable Alerts to IT Engineers and Integration with HP Openview

Business needs

  • Meet SLA commitments
  • Eliminate reliance on email notification
  • Enhance notification workflow functionality for HP Openview

Business benefits

  • Improve customer service
  • Enhance service offering
  • Maintain high levels of service availability