A new generation of IT alerting – anywhere notifications and response
In critical situations, like an unexpected, major network downtime, real-time alert notifications and an IT engineer's ability to respond from anywhere are key. Targeted mobile alerts with tracking and escalations are crucial for ensuring a timely response. Accountability is another critical factor. And on top, the ability to remotely execute first responder actions, like a network router restart, reduces potential downtimes drastically.
Derdack’s Enterprise Alert®
- is a unique alert notification and incident response platform
- extends IT monitoring and helpdesk solutions
- comes with everything your IT line of business needs to respond to major incidents quickly, reliably and effectively
- delivers critical alerts to the right people via text, voice, IM, email and push
- tracks delivery and escalates automatically
- introduces an entirely new level of incident accountability
- Seamlessly integrates with and extends all IT management products. Read more
With our Enterprise Alert mobile app, IT operations and remediation of critical incidents now truly rests in the palm of your hand. Your IT users will benefit from significantly shorter down times and your IT will see significant improvements on their KPIs.
Managed Service Providers
If you are a Managed Service Provider, please download this solution overview
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