Tired of managing all your alerts with SCOM subscriptions? Do you need reliable alert notifications after business hours? Too many alerts at night? No tracking, no escalations? No convenient on-call scheduling in System Center? No mobile app?
Microsoft System Center needs to be complemented for IT 24/7 operations and Enterprise Alert is the leading solution for reliable and mobile alert notifications and anywhere app-enabled incident response for Microsoft System Center.
Enterprise Alert is a software package you need to install along with your System Center installation. It connects to System Center components via 2-way plug-ins. A free trial version of the software is available. The accompanying mobile apps are available in the appstores at no charge.
Added features to SCOM, SCSM and SCO
Text, Voice, Push, IM and Email
Automated, intelligent and reliable alert notifications by voice, text, IM, push, email (broadcast or sequence) with real-time tracking and escalations.
Intuitive drag & drop on-call, 24/ and follow-the-sun team scheduling including “who’s on call” dashboard, even on a mobile device. Comprehensive scheduling including auto-rotation, back-ups, stand-ins, etc
Create and manage service tickets on-the-go. Notify analysts automatically from SCSM.
Enrich alerts from SCOM with information from any source, e.g. your customer CMDB, to create meaningful alert messages.
The industry’s only plug&play 2-way integration for all System Center components: SCOM, SCSM and SCO, enabling alert status updates from a mobile device or via text reply into SCOM. Active Directory-based user management.
24/7 IT Operations Duty with Derdack
“I’ve worked with Derdack for many years now. Not only is their product one of the best in terms of quality and functionality, they also have a great team. They’ve been very responsive, have listened to customer feedback (for new features) and delivered one of the best System Center integrations.”
Maarten Goet, Inovativ
Integrating Microsoft SCOM, SCSM and SCO
A Microsoft certified application
As a longstanding Microsoft partner and Enterprise Cloud Alliance member, Derdack is highly experienced in working with Microsoft technologies. Numerous software installations based on Microsoft operating and database systems, training and certification of employees as well as a number of successful customer references qualify Derdack for the Gold Competency in ISV Software Solutions.