Anywhere Visibility and convenient On-call Duty Scheduling
Unique drag & drop on-call scheduling
Enterprise Alert brings a new level of convenience and usability to the scheduling of on-call teams, duties and shifts. Say “Good bye” to customized, inconsistent or “island-like” tools for manually scheduling your teams.
Welcome the revolution of on-call scheduling, automatically linking your critical alerts to the right people at the right time. Scheduling on-call services and rotations for a whole year now only takes a few minutes. It is conveniently done via drag & drop in your browser.
Duty schedules and”who is on call” infos are one click away on the Enterprise Alert mobile app as well as on a web page that can be integrated into other tools like Sharepoint with ease.
Enterprise Alert provides an amazing way of scheduling, accessing and alerting teams with on-call duty.
The on-call scheduling ‘engine’ provides
Easy scheduling of duties via drag & drop in your browser
Primary, Backup, Stand-ins or full-team rotations
24/7, custom times and custom duty lengths (e.g. 1 week, 1 day)
Calendar integration & sync, e.g. for Outlook or iPhone
On-call scheduling PDF Export
3rd Integration, e.g. export to SAP HR possible
“Who is on call?” page with future lookup
Sharepoint integration of “who is on call”
Mobile app with instant “who is on call” access incl 1-touch contact
And much more
Take ad-hoc Time offs comfortably
Convenient drag&drop Planning of your Time Offs from your Web Browser
One-Touch Time Off from your mobile App
Automated Re-routing of Alerts and Calls to your Backup or Stand-in
Get an Email Report about Incidents happened during your Time Off and stay in the Loop
Fully automated, unattended Handovers when beginning and ending your personal Time Off
How it works
This video demonstrates how on-call schedules of operational teams are conveniently created and managed and how Enterprise Alert uses these schedules for sending alert notifications to people on-duty in a fully automated manner.
This video demonstrates how multiple teams and their on-call schedules can be combined into 24/7 follow-the-sun schedules. These schedules can then be used to send critical alert notifications to the operational teams and their workers on duty in a full automated manner.
Don’t waste time working with cumbersome Excel sheets or custom Sharepoint calendar. Drag & drop your duty schedules. With auto-rotations, the system will do the on-call scheduling for you.
With access to your duty schedule information, Derdack Enterprise Alert can look up who is on call and can send alert notifications directly to the right person linking the systems fully automatically with the responsible workers and teams. Your NOC can become obsolete.
See who is on call
See who else is on-call of other teams from wherever you are – all from your smartphone. And get in touch with a single touch – chat, phone calls, texting, call bridges.
Never miss a duty
Receive reminder notifications or reminder emails to notify you upon upcoming shifts and on-call duties.
Create and download one-click PDF reports on on-call schedules and duties of your colleagues and co-workers.
Enterprise HR Integrations
Integrate 2-way with your existing ERP, workforce management and HR systems (e.g. ATOSS or SAP). Import externally planned duty schedules or export schedules for payment and salary calculations.