“IT engineers on call can literally troubleshoot and remedy problems while in a football stadium. The overall incident response became 24/7 real-time, ensuring a continuous availability of mission-critical IT infrastructure and applications.”

Gerrit Grote, IT Infrastructure Administrator, CBR Fashion Operations GmbH

CBR Fashion Group

Enabling a 24/7 real-time incident response

Business needs

  • Faster response to critical IT incidents
  • Persistent, mobile alert notifications
  • Enable true mobility of IT staff
  • Integrate with System Center Operations Manager

Business benefits

  • Enablement of all IT for a realtime response
  • Zero missed incident alerts
  • 60% faster incident resolution
  • Greater on-call duty convenience