“IT engineers on call can literally troubleshoot and remedy problems while in a football stadium. The overall incident response became 24/7 real-time, ensuring a continuous availability of mission-critical IT infrastructure and applications.”
Gerrit Grote, IT Infrastructure Administrator, CBR Fashion Operations GmbH
CBR Fashion Group
Enabling a 24/7 real-time incident response
Business needs
- Faster response to critical IT incidents
- Persistent, mobile alert notifications
- Enable true mobility of IT staff
- Integrate with System Center Operations Manager
Business benefits
- Enablement of all IT for a realtime response
- Zero missed incident alerts
- 60% faster incident resolution
- Greater on-call duty convenience