Extend Microsoft System Center with mobile on-call alert notifications and smartphone apps
Enterprise Alert maximizes your Microsoft System Center investment by adding mobile alert and response capabilities to your IT management. So, that beyond the plain detection of problems, the right people are automatically informed and able to respond – wherever they are.
Derdack Enterprise Alert is the leading solution for reliable and mobile alert notifications and mobile incident response for Microsoft System Center.
System Center Operations Manager
Enterprise Alert adds reliable notifications with delivery tracking and automated escalations to System Center Operations Manager (SCOM). The full spectrum of unified communication is supported: voice with text-to-speech, SMS text message, instant message, email and smartphone push. Enterprise Alert enables mobile access to alerts in SCOM via native smartphone apps for iPhone, Blackberry and Windows Phone. Click SCOM Logo to watch video
System Center Service Manager
Enterprise Alert complements System Center Service Manager (SCSM) with intelligent notifications to IT analysts and enables mobile assignement of incidents to IT service staff. Smartphone apps provide mobile access to incidents and allow analysts to create new ones remotely. Inbound communication can be automated, for instance to create new service request via voice calls. Enterprise Alert also supports automated user communication, e.g. on the resolution progress of incidents. Click SCSM Logo to watch video
System Center Orchestrator
The Enterprise Alert smartphone app enables the execution of runbooks directly from iPhone, Windows Phone, Android and Blackberry. This is based on additional provisioning and security features to prevent unauthorized access to your IT. Enterprise Alert also adds an integration pack to SCO, communication-enabling your runbooks, e.g. for sending text messages, making voice calls or starting notification workflows. Click SCO Logo to watch video