IT systems in the industry are often spread out across remote locations like field offices, energy stations and meters, drilling sites, offshore rigs and other areas. Covering the full range of mobility you can dispatch your field staff efficiently and in real-time.

To increase flexibility and ensure full automation you can integrate with your SCADA system via web service APIs. This allows for true 2-way notifications and status updates for your event sources.

Out in the field legacy paging systems are still commonly used. Derdack supports your devices via modem dial-up and ensures that everyone stays connected.

Non-standard workflows involving a complex process can be a necessity to cover all relevant aspects. Derdack offers a powerful integrated scripted engine (VB/Java) that enables roll out of your more sophisticated workflows and individual notification scenarios.

If you are managing your on-call and duty calendars in your SAP system, Derdack provides the option to import and sync your data and contact information from your SAP.

Disaster recovery is a core topic in energy & utility and we provide for a range of set up options allowing for a distributed architecture across different geographical locations.