Mobile alerting with tracking & escalation for CheckMK
Are you looking at moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? Are your on-call people receiving too many alerts at night? Do you need a “who’s on call” dashboard?
Derdack’s EnterpriseAlert adds reliable and mobile alerting to CheckMK. Derdack even goes beyond alerting by adding anywhere cross-team collaboration and app-enabled remedial of incidents to your CheckMK stack – all out-of-the-box.
About this page
This integration will provide the reader with information on how to integrate the Enterprise Alert® 2019 software with CheckMK. After consulting this article, the reader should have a clear understanding of how CheckMK forwards Events to Enterprise Alert , how to set up the CheckMK plugin in order to allow a connection between the two systems, and how to configure the connection itself in Enterprise Alert.
Enterprise Alert is a software package you need to install along with your CheckMK system. CheckMK connect to Enterprise Alert via REST API. A free trial version of the software is available. The accompanying mobile apps are available in the appstores at no charge.
Enterprise Alerts integration with CheckMK enables alert/incident status alerts. Active Directory-based user management. And more.
Uses Enterprise Alert standard REST API to retrieve incidents
Staff can acknowledge and take ownership for critical incidents that occur
Alerts are escalated in case of no response
On-call scheduling to alert the right people at the right time
Execute remediation actions from your smart device
And much more!
How to Integrate
In the following we describe the setup and configuration of the Enterprise Alert Package for Checkmk. You can find our official listing on the checkmk exchange
Create a new REST API event source in Enterprise Alert.
Intuitive drag & drop on-call, 24/ and follow-the-sun team scheduling including “who’s on call” dashboard, even on a mobile device. Automated routing of alerts to the right person on call, including automated escalations.