Are you looking at moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? Are your on-call people receiving too many alerts at night? Do you need a “who’s on call” dashboard?
Derdack’s EnterpriseAlert adds reliable and mobile alerting to CheckMK. Derdack even goes beyond alerting by adding anywhere cross-team collaboration and app-enabled remedial of incidents to your CheckMK stack – all out-of-the-box.
About this page
This integration will provide the reader with information on how to integrate the Enterprise Alert® 2019 software with CheckMK. After consulting this article, the reader should have a clear understanding of how CheckMK forwards Events to Enterprise Alert , how to set up the CheckMK plugin in order to allow a connection between the two systems, and how to configure the connection itself in Enterprise Alert.
Enterprise Alert is a software package you need to install along with your CheckMK system. CheckMK connect to Enterprise Alert via REST API. A free trial version of the software is available. The accompanying mobile apps are available in the appstores at no charge.
Enterprise Alerts integration with CheckMK enables alert/incident status alerts. Active Directory-based user management. And more.
In the following we describe the setup and configuration of the Enterprise Alert Package for Checkmk. You can find our official listing on the checkmk exchange
Extended 2-Way Integration
If you want to go beyond the integration as it has been described above. You will need an updated CheckMK system (version 2.0) and updated Enterprise Alert (version 9.0). Beside that you have just a couple of steps to go through. This includes activating the outbound webhook, getting a custom Main.JS file provided by us and replacing the default file. The detailed steps you can find below:
This should be all that is necessary to get the status updates from Enterprise Alert9 to CheckMK2.0 going. From now on you will find the alert status updates for raised alerts in the comments of the affected system.
Automated alert notifications by voice, text, IM, push, email with real-time tracking and escalations. Noise filtering, de-duplication, flood protection, severity checks, responsibility mapping, alert auto-recovery support.
Intuitive drag & drop on-call, 24/ and follow-the-sun team scheduling including “who’s on call” dashboard, even on a mobile device. Automated routing of alerts to the right person on call, including automated escalations.
App-enabled execution of IT automation scripts for ‘anywhere’ incident troubleshooting and remediation. Results in a much faster response and resolution.
Powerful mobile app for alert management, collaboration and remote troubleshooting and remedial. Native app for iOS and Android.
Noise filtering, de-duplication, flood protection, severity checks, responsibility mapping, alert auto-recovery support.
Create and manage service tickets on-the-go. Notify analysts on-call automatically from CheckMK.
Enrich alerts from CheckMK with information from any source, e.g. your CMDB, to create meaningful alert messages.
The Enterprise Alert package provides a codeless integration with CheckMK allowing for an easy, lightweight and time efficient implementation.
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