Why Enterprise Alert

In case of critical situations in building management or facility management, it is important to alert the responsible persons quickly and reliably, no matter where they are.

Enterprise Alert automates alerting processes and enables a fast, reliable and effective response to incidents that threaten the continuity of services and operations. This is especially important for mission-critical systems such as OT, IoT and IT around the clock. Enterprise Alert combines four pillars to effectively response to incidents – automated alert notifications, convenient duty scheduling, ad hoc collaboration, and incident remediation anywhere.

 How it works

Enterprise Alert  accurately notifies the appropriate teams on their mobile devices when critical events are happening.

Integration capabilities

• Connection to building management systems via various protocols (see below)
• Fast alerting of employees on duty via push, SMS, call, email
• Alarmed employees can acknowledge critical messages, this is visible in the team
• Alerts are escalated if there is no response
• Team collaboration

 Scenarios

• Service or maintenance alerts
• Security alarm
• Facility management events
• IoT / sensor alerting