Why Enterprise Alert
Datadog is a monitoring service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform. Persistent notifications and tier escalation within Enterprise Alert ensures that critical alarms are not missed. Issues are taken beyond the dashboard and inbox and delivered via push, SMS and voice.
How it Works
Enterprise Alert establishes a connection via WebHook URL. Using the REST API, event data will trigger alert policies on key parameters so that users receive only the most critical alerts with the most pertinent information. Each team member will receive an alert via their designated notification channel, allowing for the flexibility of user dictate notification methods.
Sending Datadog Alerts to Enterprise Alert
Create a new Rest API endpoint
Creating alerts in Enterprise Alert for Datadog Alerts
To receive Alerts from the previously created REST Event Source Alert policies must be created. To do that please follow the below steps:
Notifications within the Enterprise Alert mobile app
The Enterprise Alert mobile app shows alerts for your users. Below we have examples of an open alert, alert details, and a closed alert from the Enterprise Alert mobile app.
A centralized alert center can be viewed from the web portal. All alerts, whether active, overdue or closed are visible to EA admins. Ownership and even delegation is as easy as drag-and-dropping the alert to the person/team.