Why Enterprise Alert
NinjaRMM provides intuitive endpoint management software to managed service providers (MSPs) and IT professionals. The dashboards provide a single pane of glass for all devices running agents in your infrastructure. NinjaRMM alerts can be forwarded via email and through their API. These tools are useful however for critical alerting that needs immediate attention in the middle of the night is where Enterprise Alert comes in. Data breaches, security violations and potential mission critical threats are identified sooner and resolved quicker, reducing downtime, and saving money! Persistent notifications and tier escalation within Enterprise Alert ensure that critical alarms are not missed. Issues are taken beyond the dashboard and inbox and delivered vis Push, SMS, and Voice.
How it Works
Enterprise Alert receives NinjaRMM alert information REST API then alerts on-call duty members of the issues in real time using push, SMS and voice.
In our example we are forwarding a NinjaRMM alert of a print spooler being down to Enterprise Alert. Details about the alert will be sent immediately to the Enterprise Alert to quickly notify users of the problem.
Alerts that are triggers are visible via the web portal as well as the mobile app.