Apps im Produktionsprozess: Automatisierung von Wartungs- & Störungsalarmierung in der Fabrik für eine 10x schnellere Störfallreaktion und –lösung Hannover Messe, Hannover: Bitkom Innovation Area Industrie 4.0, Halle 7, Stand D28 – April 25-29, 2016 Besuchen Sie Derdack auf der diesjährigen Hannover Messe und erleben Sie, wie unsere Kunden mit Derdack Enterprise Alert Wartungsdispatching & Störungsmanagement
Chicago Public Schools implement reliable IT alerting with Derdack
Chicago’s teachers and school administrators rely on uninterrupted IT services. A swift response to critical IT incidents is thus essential. CPS decided for Derdack’s Enterprise Alert because of its advanced alerting capabilities and Microsoft System Center integration. Enterprise Alert is connected 2-way to the monitoring infrastructure, with Active Directory integration for user management and contact
Use a Reverse Proxy for the Enterprise Alert 2016 Mobile Apps
For using the mobile apps of Enterprise Alert these apps need to access the Enterprise Alert server. Due to security concerns a direct access might not be suitable. One option is to use a Web Application Proxy (WAP), another one is to use a reverse proxy. This article describes how to configure a reverse proxy
Migration of Enterprise Alert and / or Database
This article describes how to migrate Enterprise Alert to another machine with all its configurations, users and parameters. The first part describes the migration of the Enterprise Alert installation and the second part is about the related database migration. You can use both parts combined for a complete migration or separately in case you only
Enterprise Alert 2016 allows for an unlimited Number of Voice Lines
Enterprise Alert supports parallel voice calls for example for group calls or conference bridges. In Enterprise Alert 2016 there is no longer a license restriction on the number of voice lines. That means you can use as many lines for parallel voice calls as allowed by hardware and network. However, there are still the settings
Hotfix for Microsoft UCMA important for the Enterprise Alert Skype for Business / Lync Module
Enterprise Alert using the Unified Communications Managed API of Microsoft for its Skype for Business / Lync module. We recently experienced some misbehavior and crashes here. Therefore, we highly recommend installing the following Microsoft hotfix if you use Enterprise Alert in conjunction with Skype for Business or Lync. Unified Communications Managed API 2.0 Redist (64
How to switch alerts back on for all Users?
Enterprise Alert provides the functionality for users to switch their personal alerts on or off. If the alerts are switched off, the user will no longer receive alert notifications. This functionality might be useful during vacations or when there is a temporary alert flood you would like to pause for a while. As an administrator,
Updating from Enterprise Alert 2015 to Enterprise Alert 2016
Enterprise Alert 2016 comes with a bunch of great new functionalities, e.g. new mobile apps, plug & play integration with Microsoft Operations Management Suite and HP Operations Manager i, etc. You can find a complete list of new features in the What’s New document at the link below: https://www.derdack.com/wp-content/uploads/sites/2/enterprisealert_2016_whats_new.pdf Also, in the following launch video
Using Multitech iSMS modems in a Redundant Enterprise Alert Setup for SMS Fail-Over
When it comes to SMS text messaging Enterprise Alert supports several options: Have a direct connection (or direct connections) to the SMSC (or SMSC’s) of the mobile operator Have a connection to an SMS service provider / SMS aggregator Use one or more GSM modems A combination of the above methods is possible in
Making Enterprise Alert Highly Available
Enterprise Alert is a crucial part of the corporate infrastructure. People rely on critical alerts in order to take according action or in order to prevent disasters. Therefore, it is essential that Enterprise Alert is highly available and thus able to send out alerts even if other systems are not working properly anymore. One customer