Are you looking at cutting costs by moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? If you have already on-call teams – are your people receiving too many alerts at night? Or are they in danger
Remote runbook automation execution – integrations, security, audit trailing, mobility
The remote execution (or triggering) of IT jobs or IT automation runbooks from a smart device is the fastest way to neutralize or even resolve critical IT issues – especially when those incidents happen outside of business hours. Wherever an IT admin or on-call person is alerted, he or she can immediately respond and take action,
Why Azure Marketplace is a key element to drive cloud adoption
Yesterday at TechEd Europe 2014, Microsoft announced that they added 30 new solution providers and ISVs with more than 50 products to their Azure Marketplace. This happened under a newt „Azure Certified for Application Services“ program. We at Derdack are very excited to have been selected as one of those 30 partners. It means that a preview release of Enterprise Alert
Best practice for effective after-business hours alert notifications
Reliably notifying staff about critical incidents or unplanned business interruptions is crucial in order to ensure a response and to minimize downtimes. However, companies face a couple of issues that limit the effectiveness of such alert notifications. These limits are often related to the notification channels in use. However, reliability and persistence are mandatory in business critical scenarios. Good old
Why it is a good idea to use Enterprise Alert and Lync for your emergency desktop alerting
It has been common throughout the majority of organizations in past years to use a specific desktop client solution for emergency alerting. Originally, this represent a valid solution as (UC) communication options on PCs were limited. However, this has changed recently and organizations can now enjoy a deep integration of PCs and other devices like