The previous article described the integration of Enterprise Alert with SolarWinds via SMTP. This article now describes the more enhanced integration via Web services.

This Method forwards SolarWinds alerts to the Web service interface of Enterprise Alert and SolarWinds can open an alert in Enterprise Alert and reset the alert in Enterprise Alert when the alert is closed in SolarWinds.

Open the Web Page http://localhost/EAWebService/EventProviderAPI.aspx

Click on ‚RegisterEventProvider‘

http://localhost/EAWebService/EventProviderAPI.aspx?Handler=RegisterEventProvider&ShowMethodInfo=1

Setup the SolarWinds Actions
Open the SolarWinds Advanced Alert Manager

Click on Configure Alerts

Click Edit and add a New Trigger Action

Add new ‚Post URL Form‘ action

Set the ‚Post URL Form‘ in ‚Trigger Actions‘ when a new alert should be raised.

Use the actual address of the Enterprise Alert server.

http://mmea2012.derdack-support.local/EAWebService/EventProviderAPI.aspx?Handler=RaiseEvent&Username=services&Password=Derdack01&ProviderName=SolarWinds&Name=${Name}&Nodename=${NodeName}&Availability=${Availability}&ExternalID= NodeID_${NodeID}${AlertTriggerTime}

In case an autoresolve of an Event is needed set, at ‚Reset Actions‘, the Reset Url Call

http://mmea2012.derdack-support.local/EAWebService/EventProviderAPI.aspx?Handler=ResetEvent&Username=services&Password=Derdack01&ProviderName=SolarWinds&description=${Name}&ExternalEventID=NodeID_${NodeID}${AlertTriggerTime}

Take care that the ExternalID in ‚Trigger Actions‘ and External EventID in ‚Reset Actions‘ have the same unique Value e.g.

ExternalID=NodeID_${NodeID}${AlertTriggerTime}

In SolarWinds there is no unique ID for alert so a combination of timestamp and ID’s can be useful. NodeID + interfaceID applicationID or a timestamp, etc. depends on (or depending on??) the Alert Event in SolarWinds

After setup of both these actions, test an alert.

Click on ‚Test‘

See the incoming event; and the alert is delayed until the time was set or an autoresolve by a reset of this alert in SolarWinds