When you call the on-call person with Enterprise Alert it might happen that this person is not available and cannot pick up the call. In this case you can allow the caller to leave a voice message. This voice message can then be sent to the on-call person so he or she knows who has
Enterprise Alert can alert users by calling them on their phones either via VoIP or via Skype for Business (formally known as Lync). Phone calls are especially useful for critical alerts because they can wake up people at night or notify workers in noisy environments (including vibration). In order not to miss the alert calls the