The Derdack team is welcoming one of our new Partners, Model Technology Solutions to the team. Model Technology is from the USA, with an office in Missouri. Model Technology believes that automating processes gives people the ability to have heightened efficiency. This gives companies the opportunity to spend more time on the tasks that will
Potsdam, Germany, April 26, 2016: Derdack, a leading provider of operations alerting and app-enabled incident management, today announced has been included in the list of “Cool Vendors” in the “Cool Vendors in Digitalization Through Industrie 4.0” by Bettina Tratz-Ryan, Christian Titze, April 14, 2016 report by Gartner, Inc Every year, Gartner identifies “Cool Vendors” based
Chicago’s teachers and school administrators rely on uninterrupted IT services. A swift response to critical IT incidents is thus essential. CPS decided for Derdack’s Enterprise Alert because of its advanced alerting capabilities and Microsoft System Center integration. Enterprise Alert is connected 2-way to the monitoring infrastructure, with Active Directory integration for user management and contact
Are you looking at cutting costs by moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? If you have already on-call teams – are your people receiving too many alerts at night? Or are they in danger
The remote execution (or triggering) of IT jobs or IT automation runbooks from a smart device is the fastest way to neutralize or even resolve critical IT issues – especially when those incidents happen outside of business hours. Wherever an IT admin or on-call person is alerted, he or she can immediately respond and take action,
Yesterday at TechEd Europe 2014, Microsoft announced that they added 30 new solution providers and ISVs with more than 50 products to their Azure Marketplace. This happened under a newt “Azure Certified for Application Services” program. We at Derdack are very excited to have been selected as one of those 30 partners. It means that a preview release of Enterprise Alert
Reliably notifying staff about critical incidents or unplanned business interruptions is crucial in order to ensure a response and to minimize downtimes. However, companies face a couple of issues that limit the effectiveness of such alert notifications. These limits are often related to the notification channels in use. However, reliability and persistence are mandatory in business critical scenarios. Good old
It has been common throughout the majority of organizations in past years to use a specific desktop client solution for emergency alerting. Originally, this represent a valid solution as (UC) communication options on PCs were limited. However, this has changed recently and organizations can now enjoy a deep integration of PCs and other devices like