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Targeted Alert Notifications – Anywhere Actions

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    On-Call Schedule Management with Auto-Rotation

    On-Call Schedule Management with Auto-Rotation

    • January 5, 2017
    • NewsTechnical

    One of the core functions of Enterprise Alert is providing for the management of on-call schedules for teams. With Enterprise Alert managing these schedules, it allows for near instantaneous look-up of a team’s on-call schedule. This in turn allows for automated escalation to follow on personnel and quick and easy re-iteration of notification cycles. It

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    January 5, 2017 0

    See you in London at HPE Discover EMEA!

    See you in London at HPE Discover EMEA!

    • November 15, 2016
    • EventsNews

    Join us in London and see the leading HPE-certified solution for targeted alert notifications and anywhere response. Derdack shows live how to enhance your HPE ITSM, APM and BSM stack for a 10x faster incident response and resolution. Learn how leading organizations in Europe and North America like Boeing have taken their incident handling processes

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    November 15, 2016 0

    On-call duty scheduling and IT service alerting at Bilfinger Global IT

    On-call duty scheduling and IT service alerting at Bilfinger Global IT

    • November 4, 2016
    • BusinessCustomersNews

    Derdack Enterprise Alert helped Bilfinger Global IT to implement effective IT alerting processes, convenient on-call duty planning and automated payment processing of on-call duties. About Bilfinger SE is an international leader in industrial services. Bilfinger Global IT GmbH is the global IT service company for all departments of Bilfinger SE. Global IT advises and services clients

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    November 4, 2016 0

    Let’s meet in Holland for Experts Live!

    Let’s meet in Holland for Experts Live!

    • November 3, 2016
    • EventsNews

    Derdack at Experts Live – for a 10x faster incident response and resolution in IT operations Enterprises who rely on IT systems that need to be available 24×7 require a rapid response to any incident and failure threatening their business continuity. A solid IT monitoring is fundamental but doesn’t guarantee a swift response. Without reliable, mobile real-time

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    November 3, 2016 0

    Let’s meet at Gartner Symposium/ ITxpo in Barcelona

    Let’s meet at Gartner Symposium/ ITxpo in Barcelona

    • October 19, 2016
    • Events

    Learn how to become 10x faster in resolving critical IT incidents IT operational excellence is on the todays CIO’s agenda. When unexpected critical IT incidents happen a swift and targeted response is key. Visit Derdack at the Gartner Symposium to learn how your operational teams can get 10x faster in responding to and resolving IT incidents.

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    October 19, 2016 0

    IT Alert Notification Escalation – What does it mean to you?

    IT Alert Notification Escalation – What does it mean to you?

    • July 20, 2016
    • NewsTechnical

    When the phone rings, who will pick it up? Being able to escalate alert notifications to someone that will actually “answer the phone” is critical in today’s fast paced, IT environment. You need to ensure that you have the proper notification systems in place to provide for this escalation of IT alerting. It’s critical to

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    July 20, 2016 0

    When Alerting Reliability Counts, Count on Enterprise Alert

    When Alerting Reliability Counts, Count on Enterprise Alert

    • June 30, 2016
    • BusinessNewsTechnical

    Alerting Reliability: the ability to be relied on or depended on, as for accuracy, honesty, or achievement. In IT, alerting reliability is the key to up time. Enterprise Alert helps increase reliability by getting you the alerts you need, when you need them, to the people that need them, and allows you to neutralize the

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    June 30, 2016 0

    60% faster IT incident resolution at CBR Fashion Group

    60% faster IT incident resolution at CBR Fashion Group

    • June 29, 2016
    • BusinessCustomersNews

    Situation With its Street One and CECIL brands, the CBR Fashion Group is one of Germany’s Top Five womenswear companies. CBR Fashion is one of the fastest fashion companies with only 90 days from trend discovery to delivery at 8,900 points-of-sale in 19 countries. CBR heavily depends on fully automated processes. Uptime of their mission-critical IT

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    June 29, 2016 0

    Higher IT uptime through anywhere incident response

    Higher IT uptime through anywhere incident response

    • June 20, 2016
    • BusinessCustomersNews

    The Indiana University Bloomington Auxiliary IT department monitors their systems with Microsoft System Center Operations Manager (SCOM). To ensure consistent operation and IT uptime around the clock, the ability to notify employees outside business hours is essential. Derdack’s Enterprise Alert is now used to automate incident alerting from SCOM and forward critical notifications to key personnel,

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    June 20, 2016 0

    See you in Houston at HASMUG 2016!

    See you in Houston at HASMUG 2016!

    • May 25, 2016
    • Events

    Visit Derdack at Houston Area Systems Management User Group Meeting (HASMUG) and discover our MS-certified solution Enterprise Alert, providing fully-automated IT alerting & app-enabled anywhere response. Derdack enables an up to 10x faster response to major and critical incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems,

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    May 25, 2016 0

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    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

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    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • checking-mobile Enhancing SCOM alert notifications
    • Announcing Enterprise Alert 2019
    • who-is-on-call-sharepoint Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

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    alert alert notifications Anywhere Resolution Anywhere Response Azure azure BMC customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 Gartner HPE HPE ITSM incident Incident Management Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft mobile Mobile App monitoring OMS on-call on-call schedule Operational Alerting rapid response release Remote Action REST API SCOM security SolarWinds NPM System Center update User Group voice

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    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Strategic Partners
      • Derdack Podcast
      • Contact Derdack
    • News & Blog
    • Request Demo
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