Derdack

Targeted Alert Notifications – Anywhere Actions

Derdack
  • Use Cases
    • Overview
    • Enterprise IT Alerting
    • IT Managed Services
    • Mobile Alerting in Manufacuring
    • Critical Operations Alerting in Banking & Financial
    • Field Service Dispatching in Energy & Utilities
    • Use Cases in other Industries
  • Products
    • Overview
    • Enterprise Alert®
      • Overview
      • Alert Notifications
      • On-call Duty Scheduling
      • Collaboration
      • Anywhere Remediation
      • Incident Mgmt. App
      • Integrations
      • Technical Support
      • Online Knowledge Base
      • Derdack FAQ
    • SIGNL4® Cloud
    • References & More
  • How to Buy
    • Overview
    • Pricing and Quotes
    • Find a local Partner
    • Azure Marketplace
  • About Derdack
    • About
    • Careers
    • Partner Program
    • Strategic Partners
    • Derdack Podcast
    • Contact Derdack
  • News & Blog
  • Request Demo
    • de de
  • Mobile App

    • Home
    • News & Blog
    • Mobile App
    Secure mobile Authentication with Azure Active Directory

    Secure mobile Authentication with Azure Active Directory

    • November 13, 2020
    • Technical

    Enterprise Alert is the premier solution for reliable, targeted, and accountable Alerting. At Derdack, we have always aimed to provide the best possible security combined with an easy to use User interface. Part of this UI is the Enterprise Alert mobile App which supports secure 2-factor authentication by integrating with ADFS. With the current trend

    Continue Reading

    November 13, 2020

    Mobile alert notifications for HP Service Manager (HPSM)

    Mobile alert notifications for HP Service Manager (HPSM)

    • February 10, 2017
    • Technical

    In this article, I will explain how you can add automated and reliable notifications with tracking and escalations to scheduled people on-duty when new incidents are logged in your HPE Service Manager 9.4x (HPSM). Use Case Let’s take the following DevOps use case which we want to implement with Enterprise Alert® (EA) in addition to

    Continue Reading

    February 10, 2017 0

    SCOM Knowledge Base

    SCOM Knowledge Base

    • January 10, 2017
    • NewsTechnical

    With SCOM alerts, it’s sometimes helpful to be able to view SCOM Knowledge Base (KB) articles in order to help resolve the issue detected by SCOM. But finding those articles quickly can sometimes be a pain. In order to help with this, here’s a script that will allow you to receive the KB articles for

    Continue Reading

    January 10, 2017 0

    Higher IT uptime through anywhere incident response

    Higher IT uptime through anywhere incident response

    • June 20, 2016
    • BusinessCustomersNews

    The Indiana University Bloomington Auxiliary IT department monitors their systems with Microsoft System Center Operations Manager (SCOM). To ensure consistent operation and IT uptime around the clock, the ability to notify employees outside business hours is essential. Derdack’s Enterprise Alert is now used to automate incident alerting from SCOM and forward critical notifications to key personnel,

    Continue Reading

    June 20, 2016 0

    Mobile Apps for Maintenance Dispatching

    Mobile Apps for Maintenance Dispatching

    • April 27, 2016
    • BusinessEnergy & UtilitiesManufacturingTechnical

    There is no doubt that smartphones and tablets have become a premier user touch-point to IT, entertainment and information services. It seems logical to transfer this concept to the world of manufacturing and make mobile apps abundant on the plant floor. Maintenance dispatching is an excellent field of application. We at Derdack believe that mobile

    Continue Reading

    April 27, 2016 0

    Enhancing SCOM alert notifications

    Enhancing SCOM alert notifications

    • April 27, 2016
    • Technical

    Microsoft SCOM (System Center Operations Manager) has limited built-in alert notifications. They are fine for basic tasks but lack critical features required for larger IT departments, for 24/7 IT monitoring and after-business-hours incident response. You can either script a lot to cover some critical issues (there are a few good blog post) or you can choose an

    Continue Reading

    April 27, 2016 0

    Use a Reverse Proxy for the Enterprise Alert 2016 Mobile Apps

    Use a Reverse Proxy for the Enterprise Alert 2016 Mobile Apps

    • February 11, 2016
    • Technical

    For using the mobile apps of Enterprise Alert these apps need to access the Enterprise Alert server. Due to security concerns a direct access might not be suitable. One option is to use a Web Application Proxy (WAP), another one is to use a reverse proxy. This article describes how to configure a reverse proxy

    Continue Reading

    February 11, 2016 0

    Posts navigation

    1 2

    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Most popular

    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • checking-mobile Enhancing SCOM alert notifications
    • Announcing Enterprise Alert 2019
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • who-is-on-call-sharepoint Add a live “Who is On-Call” Dashboard into Sharepoint and other Tools

    Categories

    • Business (37)
    • Cloud Services (1)
    • Consultancy (1)
    • Customers (17)
    • Energy & Utilities (7)
    • Events (23)
    • Financial & Banking (4)
    • IT Ops (19)
    • Manufacturing (6)
    • News (47)
    • Schools (1)
    • Software (5)
    • Staffing (1)
    • Technical (136)
    • Transport & Logistics (4)

    Tags

    3rd Party Integration alert alert notification alert notifications Anywhere Resolution Anywhere Response Azure azure customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 HPE HPE ITSM Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft Mobile App monitoring OMS on-call on-call schedule PowerShell rapid response release Remote Action REST API S7 Protocol SCADA SCOM scsm security SolarWinds NPM System Center update User Group voice

    Follow us

    • Twitter
    • Facebook
    • LinkedIn
    • XING
    • YouTube
    • Vimeo
    • Home
    • News & Blog
    • Mobile App

    CONTACT US:
    Intl: +49 331 29878-0

    US: +1 (202) 470-0885
    UK: +44 (20) 88167095
    CH: +41 (31) 5391990

    CONTACT VIA EMAIL:
    info@derdack.com

    OFFICES:
    US & Europe

    NEWSLETTER:
    Sign up here

    CAREER:
    Latest job offers

    EVENTS

    • No Upcoming Events
    • Who we help
    • Products
    • How to Buy
    • About Derdack
    • News & Blog
    • Free Trial
    • Twitter
    • LinkedIn
    • XING
    • YouTube
    • Vimeo

     © 2022 Derdack – Imprint, Privacy policy

    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Online Knowledge Base
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Derdack Podcast
      • Contact Derdack
    • News & Blog
    • Request Demo
    Manage Cookie Consent
    We use cookies to optimize our website and our service.
    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    Manage options Manage services Manage vendors Read more about these purposes
    View preferences
    {title} {title} {title}