TMX Finance benefits from faster response times to critical outages. Enterprise Alert is used to automate incident alerting from SCOM/SCSM to forward critical notifications to key personnel at any given hour of the day or night. “Enterprise Alert has solved all of our notification issues regardless of time and location, notifying the right people based
Alerting Reliability: the ability to be relied on or depended on, as for accuracy, honesty, or achievement. In IT, alerting reliability is the key to up time. Enterprise Alert helps increase reliability by getting you the alerts you need, when you need them, to the people that need them, and allows you to neutralize the
We are pleased to announce that we have developed a Management Pack (MP) for Microsoft System Center Service Manager (SCSM), which allows you to send updates to Enterprise Alert® when a specific incident field changes. For instance, you can automatically send updates to Enterprise Alert when the support group of an incident changes e.g. from