Derdack

Targeted Alert Notifications – Anywhere Actions

Derdack
  • Use Cases
    • Overview
    • Enterprise IT Alerting
    • IT Managed Services
    • Mobile Alerting in Manufacuring
    • Critical Operations Alerting in Banking & Financial
    • Field Service Dispatching in Energy & Utilities
    • Use Cases in other Industries
  • Products
    • Overview
    • Enterprise Alert®
      • Overview
      • Alert Notifications
      • On-call Duty Scheduling
      • Collaboration
      • Anywhere Remediation
      • Incident Mgmt. App
      • Integrations
      • Technical Support
      • Derdack FAQ
    • SIGNL4® Cloud
    • References & More
  • How to Buy
    • Overview
    • Pricing and Quotes
    • Find a local Partner
    • Azure Marketplace
  • About Derdack
    • About
    • Careers
    • Partner Program
    • Strategic Partners
    • Contact Derdack
  • News & Blog
  • Request Demo
    • de de
  • News & Blog

    • Home
    • News & Blog
    • Technical
    • Enterprise Alert Integration with SolarWinds via Web Services

    Enterprise Alert Integration with SolarWinds via Web Services

    • August 11, 2015
    • Technical
    Enterprise Alert Integration with SolarWinds via Web Services

    The previous article described the integration of Enterprise Alert with SolarWinds via SMTP. This article now describes the more enhanced integration via Web services.

    This Method forwards SolarWinds alerts to the Web service interface of Enterprise Alert and SolarWinds can open an alert in Enterprise Alert and reset the alert in Enterprise Alert when the alert is closed in SolarWinds.

    Another advantage is that you can define your own parameters and use them in a more flexible way in Enterprise Alert policies.
    In order to configure the Web service integration you can do the following.

    Register a Web service

    The first step is to register a Web service for SolarWinds in Enterprise Alert.

    Open the Web Page http://localhost/EAWebService/EventProviderAPI.aspx

    Click on ‘RegisterEventProvider’

    http://localhost/EAWebService/EventProviderAPI.aspx?Handler=RegisterEventProvider&ShowMethodInfo=1

    Setup the SolarWinds Actions
    Open the SolarWinds Advanced Alert Manager

    Click on Configure Alerts

    Click Edit and add a New Trigger Action

    Add new ‘Post URL Form’ action

    Set the ‘Post URL Form’ in ‘Trigger Actions’ when a new alert should be raised.

    Use the actual address of the Enterprise Alert server.

    http://mmea2012.derdack-support.local/EAWebService/EventProviderAPI.aspx?Handler=RaiseEvent&Username=services&Password=Derdack01&ProviderName=SolarWinds&Name=${Name}&Nodename=${NodeName}&Availability=${Availability}&ExternalID= NodeID_${NodeID}${AlertTriggerTime}

    In case an autoresolve of an Event is needed set, at ‘Reset Actions’, the Reset Url Call

    http://mmea2012.derdack-support.local/EAWebService/EventProviderAPI.aspx?Handler=ResetEvent&Username=services&Password=Derdack01&ProviderName=SolarWinds&description=${Name}&ExternalEventID=NodeID_${NodeID}${AlertTriggerTime}

    Take care that the ExternalID in ‘Trigger Actions’ and External EventID in ‘Reset Actions’ have the same unique Value e.g.

    ExternalID=NodeID_${NodeID}${AlertTriggerTime}

    In SolarWinds there is no unique ID for alert so a combination of timestamp and ID’s can be useful. NodeID + interfaceID applicationID or a timestamp, etc. depends on (or depending on??) the Alert Event in SolarWinds

    After setup of both these actions, test an alert.

    Click on ‘Test’

    See the incoming event; and the alert is delayed until the time was set or an autoresolve by a reset of this alert in SolarWinds

    This is it and now you just have to create an according policy in Enterprise Alert for generating the alerts.
    Special thanks go to Yao Maggie Lu for preparing this article.

    Tagged

    Enterprise AlertSolarWinds NPMWeb Service

    Share

    Related Posts

    Integration with 3rd Party Systems

    February 26, 2021

    Alert Escalation in Enterprise Alert

    February 16, 2021

    Empowering Remote Users

    December 9, 2020

    Tips & Tricks: Keeping track of user profile changes

    December 3, 2020

    About

    DERDACK products combine automated alert notification workflows, 24/7 duty scheduling, ad-hoc collaboration and anywhere IT troubleshooting – reducing unexpected IT downtimes at large enterprises and organizations by 60%.

    Most popular

    • Derdack Company Take your ITIL incident management to the next level with Enterprise Alert
    • Mobile alert notifications for HP Service Manager (HPSM)
    • How to forward alerts to Microsoft Teams
    • Oncall Scheduling On-Call Schedule Management with Auto-Rotation
    • Announcing Enterprise Alert 2019
    • checking-mobile Enhancing SCOM alert notifications
    • Even, Alert, Incident, Notification Definition of Event, Alert, Incident and Notification
    • message master xsp message master® xsp – mobile text messaging platform

    Categories

    • Business (35)
    • Cloud Services (1)
    • Consultancy (1)
    • Customers (14)
    • Energy & Utilities (7)
    • Events (23)
    • Financial & Banking (4)
    • IT Ops (17)
    • Manufacturing (6)
    • News (43)
    • Software (1)
    • Staffing (1)
    • Technical (106)
    • Transport & Logistics (4)

    Tags

    alert alert notification alert notifications Anywhere Resolution Anywhere Response Azure azure customer reference Database derdack enterprise alert Enterprise Alert Enterprise Alert 2016 Enterprise Alert 2019 HPE HPE ITSM incident Incident resolution incident response Industrie 4.0 Integration IT Alerting IT Operations Maintenance microsoft Mobile App monitoring OMS on-call on-call schedule phone PowerShell rapid response release REST API SCADA SCOM scsm security SMTP SolarWinds NPM System Center update User Group voice

    Follow us

    • Twitter
    • Facebook
    • LinkedIn
    • XING
    • YouTube
    • Vimeo
    • Home
    • News & Blog
    • Technical
    • Enterprise Alert Integration with SolarWinds via Web Services

    CONTACT US:
    Intl: +49 331 29878-0

    US: +1 (202) 470-0885
    UK: +44 (20) 88167095

    CONTACT VIA EMAIL:
    info@derdack.com

    OFFICES:
    US & Europe

    NEWSLETTER:
    Sign up here

    CAREER:
    Latest job offers

    EVENTS

    • No Upcoming Events
    • Who we help
    • Products
    • How to Buy
    • About Derdack
    • News & Blog
    • Free Trial
    • Twitter
    • Facebook
    • LinkedIn
    • XING
    • YouTube
    • Vimeo

     © 1999-2021 Derdack – Imprint, Privacy policy

    • Use Cases
      • Overview
      • Enterprise IT Alerting
      • IT Managed Services
      • Mobile Alerting in Manufacuring
      • Critical Operations Alerting in Banking & Financial
      • Field Service Dispatching in Energy & Utilities
      • Use Cases in other Industries
    • Products
      • Overview
      • Enterprise Alert®
        • Overview
        • Alert Notifications
        • On-call Duty Scheduling
        • Collaboration
        • Anywhere Remediation
        • Incident Mgmt. App
        • Integrations
        • Technical Support
        • Derdack FAQ
      • SIGNL4® Cloud
      • References & More
    • How to Buy
      • Overview
      • Pricing and Quotes
      • Find a local Partner
      • Azure Marketplace
    • About Derdack
      • About
      • Careers
      • Partner Program
      • Strategic Partners
      • Contact Derdack
    • News & Blog
    • Request Demo