TMX Finance benefits from faster response times to critical outages. Enterprise Alert is used to automate incident alerting from SCOM/SCSM to forward critical notifications to key personnel at any given hour of the day or night. “Enterprise Alert has solved all of our notification issues regardless of time and location, notifying the right people based
As an on-call engineer it is convenient to get reminders before your on-call duty starts. You can configure this easily with Enterprise Alert. You can configure on-call reminders directly in the app under Settings -> On-Call Reminders. This will send a reminder every time a user’s duty starts. If you do not use the app
On-call. A phrase that often invokes sighs and grumbles from the IT team. It usually means high availability at the cost of your quality of life. Stuck at home or lugging around a laptop is not exactly the pinnacle of a good time. But what if you didn’t have to lug around that laptop? What
When you call the on-call person with Enterprise Alert it might happen that this person is not available and cannot pick up the call. In this case you can allow the caller to leave a voice message. This voice message can then be sent to the on-call person so he or she knows who has
Are you looking for detailed on-call times and accounting information for teams and users from Enterprise Alert in a customizable format? All information about on-call times and duties of teams and users is available in the Enterprise Alert database. It is possible to use third-party reporting tools or scripts to extract the required information in a suitable format.
We are proud to announce that Enterprise Alert® 2015 Update 1 is available and ready for download! Update 1 is our first major update for v2015 and contains a number of exciting new features and improvements, which I will introduce to you in this blog article. What’s New? A summary of the new features and