“Enterprise Alert delivers the right information to the right people at the right time and in the most convenient and effective way. It has become a foundational part of our services toolbox.” Ernest Pedersen, Business Analyst, Canadian Pacific About Canadian Pacific (CP) is a historic Canadian Class I railroad, incorporated in 1881. It was Canada’s first transcontinental railway.
“Enterprise Alert gives us peace of mind that critical issue s are always being taken care of. Our response has become much faster , almost real – time.” Roger Salinas, IT Operations, Frost Bank Frost Bank implemented a centralized alert notification system on premise to maintain security and privacy of sensitive data. Frost Bank now
TMX Finance benefits from faster response times to critical outages. Enterprise Alert is used to automate incident alerting from SCOM/SCSM to forward critical notifications to key personnel at any given hour of the day or night. “Enterprise Alert has solved all of our notification issues regardless of time and location, notifying the right people based
Derdack Enterprise Alert helped Bilfinger Global IT to implement effective IT alerting processes, convenient on-call duty planning and automated payment processing of on-call duties. About Bilfinger SE is an international leader in industrial services. Bilfinger Global IT GmbH is the global IT service company for all departments of Bilfinger SE. Global IT advises and services clients
KAS BANK N.V. is the European specialist for the safekeeping and administration of securities and high-end risk and reporting services. From offices in Amsterdam, London and Frankfurt am Main KAS BANK services more than 90 markets and has a total of 700 employees. Before the implementation of Derdack, KAS BANK had a dedicated department working
Situation With its Street One and CECIL brands, the CBR Fashion Group is one of Germany’s Top Five womenswear companies. CBR Fashion is one of the fastest fashion companies with only 90 days from trend discovery to delivery at 8,900 points-of-sale in 19 countries. CBR heavily depends on fully automated processes. Uptime of their mission-critical IT
The Indiana University Bloomington Auxiliary IT department monitors their systems with Microsoft System Center Operations Manager (SCOM). To ensure consistent operation and IT uptime around the clock, the ability to notify employees outside business hours is essential. Derdack’s Enterprise Alert is now used to automate incident alerting from SCOM and forward critical notifications to key personnel,
Chicago’s teachers and school administrators rely on uninterrupted IT services. A swift response to critical IT incidents is thus essential. CPS decided for Derdack’s Enterprise Alert because of its advanced alerting capabilities and Microsoft System Center integration. Enterprise Alert is connected 2-way to the monitoring infrastructure, with Active Directory integration for user management and contact